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Credit Resolution Services (CRS) Extortionist!


Netyard
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Netyard, what you should be looking for in the agreement is the section that deals with your current situation. What is supposed to happen when you are

handed over to a DCA. Do you know if they have bought the debt?

When a debt is assigned, the new creditor is entitled to charge the same

amount of ineterest as the original owner. They are not allowed to introduce

new charges to the collection of the money. IT is also contrary to the

guidance on debts issued by the OFT.

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Netyard, it seems that it may be difficult to avoid the £150 payment-though

you may be able to get value for it by going there and using the facilities.

Do not pay any of CRS' charges however.

Write to them pointing out that there is no mention in the agreement that

these fees will be charged, nor do you have a contract with CRS. In addition,

if they persist in demanding these unlawful fees, you will complain to the

OFT that they are unfit to hold a Consumer Credit Licence.

 

In their guidance notes for collectors the OFT say that it is an unfair practice to claim collection costs from a debtor in the absence of express contractual or other legal provision..

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