Could someone help me please?? New member

[ROME2MANDALAY]

Hiya everyone

 

Could someone please help me from scratch of what i am to do, i have been charged a lot of money over the past few years for going over my o/d limit.

And i would like to claim some of that back if possible.

Am i able to claim chgs back? Andy if so, where do i start?

I have no bank statements as i usually bin them upon receiving them, so if someone could point me in the right direction of what to do first i would be very grateful

 

Thanks

[Spiceskull]

Hi,

 

It really does take a few days to get your head around all the arguments and all the information.

 

You will be setting a timetable (the timetable that the bank says it will work to is irrelevant). In the FAQ you will find 'Step By Step Instructions.' Start this, be clear on what your first step is (requesting the info from the bank so that you can calculate what they owe you)

 

Whilst waiting for the info, read up on your next step. All information can be found in the Library, the FAQs and on other threads.

 

If you make sure you stick to your own thread in the relevant area (eg [username] claim against [bank]), and use this as a sort of diary which you can update as things progress. It will also enable you to check responses to your questions, and people will be able to find your thread a lot easier.

 

Good luck.

 

You are here, you want your money back, you will get help and support in this, but it is YOUR call, and you must be prepared to put in the effort.

[ROME2MANDALAY]

Thanks very much for your help

[ROME2MANDALAY]

Morning everyoneI am writing my first letter to Barclays (the date protection 1998 on) to get a list of my transactions/chgs for the last 6 years.Has anyone got a name of who to address the letter to?It is going to 1 Churchill Place but I know Barclays has 38 different floors at these premises, so the letter may have trouble finding the right dept.Could anyone help me please? Either a name or dept to put on the envelopeThanks in advance

[Guest Lueeze]

Theres a contact detail list at the top of the barclays forum. Try to use a data protection officer if they have such a person.

 

Loux

 

Please stick to the same thread if it is about you versus Barclays thanks!

[ROME2MANDALAY]

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

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