Direct phone number to Halifax Visa complaints dept

[chadam]

Hello

 

I am taking Halifax Visa to court but the address that i have got is in fife and money claim do not deal with claims outside England does anyone have an alternative address?

[MacBoy]

Halifax's card servicing facility is in Dunfermline, Fife. Halifax itself however, is an English company and their agreements are governed by English law.

 

Registered Office address is:

 

Halifax plc

Trinity Road

Halifax

West Yorkshire

HX1 2RG

 

I've got a dual claim on the go (current a/c and credit card) with the Halifax and that's where I sent my documents.

 

Mac

[Dusary]

From: beautifulday:

 

The telephone number I have been using to speak with a Mr Roy Holehouse at Customer Relations at Leeds is 01977 627422 - they seem ok. His section manager is David Marsden (Customer Relations Manager) on 01977 627182.

I do not have a telephone number for the DSAR team.

Does this help?

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/100668-where-my-statements.html

[moneyhelp]

From: beautifulday:

 

The telephone number I have been using to speak with a Mr Roy Holehouse at Customer Relations at Leeds is 01977 627422 - they seem ok. His section manager is David Marsden (Customer Relations Manager) on 01977 627182.

I do not have a telephone number for the DSAR team.

Does this help?

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/100668-where-my-statements.html

 

 

Just called these numbers - they ring and cut off.

[MacBoy]

Yes, Money - I think HBOS view this as a game of cat and mouse and I suspect the constantly changed numbers, spurious names on letters etc. are all spoiling tactics.

 

Latest information I have is that the 'correct' number (for this week anyway!) is 08457 253519, followed by the selection of Option 2 then Option 1.

 

Will let you all know if I hear anything else.

[moneyhelp]

Thank you Mac - I did get through on 08456047000

[hbos]

they do not change their numbers to confuse people or muck people around. They are inundated with requests for refunds and are really strugging to keep up with the demand of providing statements. test cases are being prepared for court, so there should be and end to this one way or another soon

[MacBoy]

Whoop Whoop! Shill alert!

 

[Clare Rayner voice] 'We feel for them, my love - we really do...... here's a leaflet about it..' :roll:

[livelylad]

they do not change their numbers to confuse people or muck people around. They are inundated with requests for refunds and are really strugging to keep up with the demand of providing statements. test cases are being prepared for court, so there should be and end to this one way or another soon

 

Hi, I take it from your username that you may be a bank employee. If so please contact Alanfromderby via pm. He is away until Sunday evening.

[moneyhelp]

they do not change their numbers to confuse people or muck people around. They are inundated with requests for refunds and are really strugging to keep up with the demand of providing statements. test cases are being prepared for court, so there should be and end to this one way or another soon

*Grammar alert* - *grammar alert*- *grammar alert*- *grammar alert*

 

My sympathies to you and your staff hbos

[livelylad]

they do not change their numbers to confuse people or muck people around. They are inundated with requests for refunds and are really strugging to keep up with the demand of providing statements. test cases are being prepared for court, so there should be and end to this one way or another soon

 

Mmm I seem to have heard this somewhere before

[MacBoy]

Yes Lively, I think we've just had a visit from their élite Psy-ops unit

[livelylad]

I believe that HBOS were actuallly using the line in reply to bank claims sometime ago. We are of course still waiting.

[kennythecelt]

Yes Lively, I think we've just had a visit from their élite Psy-ops unit

 

 

How right you are MacBoy!!!!!!!!!!!!!!!!

 

BoS and Halifax:

 

 

Conjures visions of scene from latter part of Independence Day, when pilot zooms towards the evil mothership, saving the day for planet Earth (substitute bank customers) and says:

 

 

"Hello Boys I'm back,

in the words of my generation, UP XXXXX!!!!!!!!!!"

 

 

 

(not applied to you as an individual HBOS!!!!!! )

 

 

 

Seriously HBOS, if you can assist constructively, please do so.

[kennythecelt]

After years of white light torture applied by Banks on me, that just had to be said!!

 

Banks Pyschology will not work on me now. I have been deprogrammed by CAG!!

[MacBoy]

[hbos]

*Grammar alert* - *grammar alert*- *grammar alert*- *grammar alert*

 

My sympathies to you and your staff hbos

 

 

You can take the **** if you want, I was trying to let the original poster know why he still has not received the copies of his statements.