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  • 3 weeks later...

Hi, I had a letter from Halifax saying they had got my SAR letter and would respond within the 40 days... when they didn't I rang the number on the letter and got thru to a guy called Jamie 0845 1241330, he was extremely helpful and even, dare i say it, sympathetic, and lo and behold i got my statements a few days later.

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Mr Chris Thornton

01977 627362

 

 

 

Purports to be a Dunfermline number - but is quite close to Leeds/Halifax.

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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Was given this by the guy at Card Servicies after i told him i was going to take them to court because they were outwith the 40 day limit for sending my statements.

 

0845 725 3519 then option 2 then option 1.

 

It gets you through to their department that specificly deals with Bank Charge and Data Protection Act Complaints.

 

He also gave me 01422 391 152 for the DPA specific credit card department.

 

Hope these are useful

  • Haha 1

HBOS Student Visa - DPA sent 30/03/07

 

HBOS Student Current Account - DPA sent 30/03/07

 

HBOS Current Account - DPA sent 30/03/07

 

Capital One Mastercard - DPA sent 5/04/07

 

BRING IT ON!!!!

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These look useful!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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