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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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st24driver enters the dragons den **WON**


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I was wondering if they read the stuff on here too. It makes you wonder why o why do they bother putting in their letters of offer about the confidentiality.

 

P.S Good morning Lattie.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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Only in my mind at the mo. Money went into my account Thursday and went back out again yesterday. I requested a cheque. Phoned bank to say that I will not cancel the hearing on Wednesday until the cheque clears. Cheque hopefully was sent out to me yesterday and I have done a letter to court in order to adjourn the hearing until the cheque clears.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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well done - i've just put your rejection letter for those late bank offers into the two posts where they might get seen -

i think it's def a new tactic on their part - they never sent out offers after the defence was filed before a week or so ago - and it does make me wonder about the flow of info between the two -

maybe i've been reading too many conspiracy theory books!

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Good to be back in the forum again latty, I see myself as the CAG entertainments officer by cheering people up with my dry humour when the bank is just trying to wear people down.

Any attempt they made with me was just a waste of time because I really took the biscuit with them during my claim, for example 12 months 0% credit card during my claim and used this to purchase goods to renovate our home which will settled in full at the end of the period.

When I bought the new ST showed them the deal offered by Ford if I paid 1/3rd deposit which they beat.

Invested our compensation claim with them at a higher rate if we locked it away for a minimum of 6 months and thus will use it to settle the credit card after it has made us some interest.

The next thing we are looking to do is buy another house to renovate and sell on or let, so we will search the market place for the best deals and see if they can improve it for us again.

At the end of the day we all have to use someone for our financial needs and at the end of the day if they keep offering the deals that suit our needs then I will keep taking them cos in my opion they are all tarred with the same brush

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we did that with the new fiesta - went on a site and got a rock bottom price - then went to the dealer and got his best, best, best price and then showed him the puter deal and got him down a good bit more.

pays to do your homework on these things - show em a better deal in writing and they cack themselves trying to better it. also pays to deal with the top guy as they have more room to move.

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