Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

shellydive vs egg


shellydive
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6590 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

original DPA sent to Egg through their secure mail system. they repsonded the next day by email and I had a form through the post the following day asking for further ID and the £10 fee. My original email had authorised them to take the money from my account, but I figured I'd send a cheque along with another letter stating my original request and that the clock was ticking...

 

will keep you posted!

barclays Data Protection Act sent 28/4/06 - statements received 9/05/06 and cheque returned. Claim for £480 sent 20/05/06

 

barclaycard DPA sent 28/4/06 - statement received 13/05/06...with rubbish about microfiche files...further request sent 20/05/06

 

mbna DPA sent 28/04/06 - list of chargs receieved 19/05/06 and £10 fee returned. claim for £131 sent 20/05/06 PAID IN FULL 14 June!!

 

lloyds DPA (for OH) sent 2/05/06

 

NatWest DPA (for OH) sent 29/05/06

 

egg DPA sent secure email 2/05/06, immediate response, extra form to fill in, waiting for details..

 

mint DPA sent 21/05/06

Link to post
Share on other sites

Bewildering... If they think that you need to prove your id when you've emailed them through their secure messaging system, they obviously can't think that it's particularly secure !

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

Link to post
Share on other sites

BTW forgot to mention... Best of luck with your claim. :grin:

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

Link to post
Share on other sites

many thanks!

just got in and found 3 large envelopes from barclays..plus my £10 cheque returned! about to grab a glass of wine and work out what they owe me :)

barclays Data Protection Act sent 28/4/06 - statements received 9/05/06 and cheque returned. Claim for £480 sent 20/05/06

 

barclaycard DPA sent 28/4/06 - statement received 13/05/06...with rubbish about microfiche files...further request sent 20/05/06

 

mbna DPA sent 28/04/06 - list of chargs receieved 19/05/06 and £10 fee returned. claim for £131 sent 20/05/06 PAID IN FULL 14 June!!

 

lloyds DPA (for OH) sent 2/05/06

 

NatWest DPA (for OH) sent 29/05/06

 

egg DPA sent secure email 2/05/06, immediate response, extra form to fill in, waiting for details..

 

mint DPA sent 21/05/06

Link to post
Share on other sites

  • 2 weeks later...

had letter straight back from egg saying they were processing my request..no idea on charges as have only got last 12 months statements online. will let you know what they come back with...

barclays Data Protection Act sent 28/4/06 - statements received 9/05/06 and cheque returned. Claim for £480 sent 20/05/06

 

barclaycard DPA sent 28/4/06 - statement received 13/05/06...with rubbish about microfiche files...further request sent 20/05/06

 

mbna DPA sent 28/04/06 - list of chargs receieved 19/05/06 and £10 fee returned. claim for £131 sent 20/05/06 PAID IN FULL 14 June!!

 

lloyds DPA (for OH) sent 2/05/06

 

NatWest DPA (for OH) sent 29/05/06

 

egg DPA sent secure email 2/05/06, immediate response, extra form to fill in, waiting for details..

 

mint DPA sent 21/05/06

Link to post
Share on other sites

  • 12 years later...

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

barclays Data Protection Act sent 28/4/06 - statements received 9/05/06 and cheque returned. Claim for £480 sent 20/05/06

 

barclaycard DPA sent 28/4/06 - statement received 13/05/06...with rubbish about microfiche files...further request sent 20/05/06

 

mbna DPA sent 28/04/06 - list of chargs receieved 19/05/06 and £10 fee returned. claim for £131 sent 20/05/06 PAID IN FULL 14 June!!

 

lloyds DPA (for OH) sent 2/05/06

 

NatWest DPA (for OH) sent 29/05/06

 

egg DPA sent secure email 2/05/06, immediate response, extra form to fill in, waiting for details..

 

mint DPA sent 21/05/06

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6590 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...