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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Jezmond Vs Morgan Stanley


Jezmond
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DPA Sent...

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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  • 2 weeks later...

Received reply dated 10 may on the 16th of May:

 

They cashed my £10 cheque boooo!!!!

 

The letter:

"Thankyou for your letter dated the 2nd May 2006.

 

I enclose a Subject Access request form for you to complete and return to ourseleves accompanied with a cheque for the sum of £10 payable to Morgan stanley foundation, in respect of your request for information, to which you are entitled to under section 7 of the Data Protection Act 1998.

 

Please complete and return the attached for with your cheque and we will provide a full response in due course.

 

Should you require and further assistance, please do not hestitate to contact us on the freephone number below above.

 

Graham Gibson

Data Protection Officer"

 

Firstly they have not sent a cheque to me, infact they have already cashed the cheque i sent ?????

 

Now the form:

 

Page 1: Name and Address details.

 

Page 2: Are you the person completing this forum....

 

Page 3: Please describe the personal data you seek together, with any other relevant information that will help indentify it.

 

Table

Persananl Data Requested: Department (if known): Data Range of Personal Data:

 

 

Please supply the following documents with this application form and tick the appropriate boxes to show you have done so:

 

In all cases

Box1 :Evidence of your identity, for example driving license or birth certificate (photocopies acceptable).

 

Box2: Stamped address envelope for returning the document.

 

 

........

 

How do i reply to this???

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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Strikes me they're just using this as a delaying tactic. After all Mint and the Co-op have agreed to supply the data without any arguement. You could fill in the form if you want to, but I'd just write back and remind them that they've acknowledged your request and cashed your cheque, and that you expect them to supply the information within 40 days from 4th May or you'll report them to the Information Commissioner.

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Pay Back time - literally

(Time + Effort) - (Unlawful Bank Charges) = my £££££

 

HBSC - DPA Sent (4/4/06)

Egg - DPA Sent (4/4/06)

Morgain Stanley - DPA Sent (4/4/06)

Mint - DPA Sent (4/4/06)

American Express - DPA Sent (4/4/06)

BarclayCard - DPA Sent (4/4/06)

Co-Op - DPA Sent (4/4/06)

MBNA Vigin - DPA Sent (4/4/06)

 

Phew !!!!!!!

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style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6590 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
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