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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Intelligent Finance

leehughes

By leehughes
in Other Institutions

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leehughes

leehughes

Posted
Posted

Hi,

 

Has anyone got anything intelligent out of this company.

 

1) Once had 2 transactions for £400 debited to the credit card, someone THEY had debited it twice for an internal transfer , was going to use the difference to fund the current account...went into space for THREE weeks, got into lot of difficulty.

 

They wrote to me telling me that I couldn't use my credit card for this reason, funny that..WHY DO THEY LET YOU HAVE A CASH ADVANCE? and WHY DO THEY LET YOU TRANSFER MONEY DIRECTLY BETWEEN THE TWO?!!!!! Seems to contradict themselves.

 

2) Took a long time to have a charge refunded to the current account for a failed DD, they applied for the wrong amount, on the wrong date from the wrong account!...this DD was to pay the IF Credit Card!!!!! They finally responded 06 March 2003 on headed paper....saying they will refund the charge....BUT... it won't show as a refund...It will just disappear from the records entirely! IS THIS LEGAL????!!!!!!!!!!!!!!!!!!!

 

3) Another letter says they will take a £25 administration charge from my account on the 2 SEPTEMBER 1931, great....they have a time machine!!!!!!

 

 

I could go ON and ON, I have over 100 letters in hard copy off them, complete and utter W@@@ERS!!!!!

 

ANYONE ELSE HAD THE MISFORTUNE OF BANKING WITH THEM????

 

 

This is going to be the best scr@@@ng they have had, they owe me thousands across the accounts. Spoke to ROCKWELL DCA today regarding 2 of the accounts, asked them if they were part of Tessera, who legally own the debts...they said no....funny then that in smallprint at the bottom of the letter it says THEY ARE!!!!!!

 

They sounded mighty impressed when I told them I'd be suing THEM for an amount greater than they seek off me!!! Just awaiting the paperwork to complete my statement history.

 

 

Regards

Just another 21 Banks to go......

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leehughes

leehughes

Posted
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Posted

Hi,

 

Has anyone got anything intelligent out of this company.

 

1) Once had 2 transactions for £400 debited to the credit card, someone THEY had debited it twice for an internal transfer , was going to use the difference to fund the current account...went into space for THREE weeks, got into lot of difficulty.

 

They wrote to me telling me that I couldn't use my credit card for this reason, funny that..WHY DO THEY LET YOU HAVE A CASH ADVANCE? and WHY DO THEY LET YOU TRANSFER MONEY DIRECTLY BETWEEN THE TWO?!!!!! Seems to contradict themselves.

 

2) Took a long time to have a charge refunded to the current account for a failed DD, they applied for the wrong amount, on the wrong date from the wrong account!...this DD was to pay the IF Credit Card!!!!! They finally responded 06 March 2003 on headed paper....saying they will refund the charge....BUT... it won't show as a refund...It will just disappear from the records entirely! IS THIS LEGAL????!!!!!!!!!!!!!!!!!!!

 

3) Another letter says they will take a £25 administration charge from my account on the 2 SEPTEMBER 1931, great....they have a time machine!!!!!!

 

 

I could go ON and ON, I have over 100 letters in hard copy off them, complete and utter W@@@ERS!!!!!

 

ANYONE ELSE HAD THE MISFORTUNE OF BANKING WITH THEM????

 

 

This is going to be the best scr@@@ng they have had, they owe me thousands across the accounts. Spoke to ROCKWELL DCA today regarding 2 of the accounts, asked them if they were part of Tessera, who legally own the debts...they said no....funny then that in smallprint at the bottom of the letter it says THEY ARE!!!!!!

 

They sounded mighty impressed when I told them I'd be suing THEM for an amount greater than they seek off me!!! Just awaiting the paperwork to complete my statement history.

 

 

Regards

Just another 21 Banks to go......

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BankFodder

BankFodder

Posted
Posted

They have a dut to keep accurate records so you could complain to the IC about that if you want .

 

On the claim, keep us posted

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BankFodder

BankFodder

Posted
Posted

They have a dut to keep accurate records so you could complain to the IC about that if you want .

 

On the claim, keep us posted

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leehughes

leehughes

Posted
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Posted

Will do.

 

I believe amongst all the paperwork that I might uncover them breaching their own terms and conditions.

 

With all the mistakes they have made, I can hardly see that they have kept to their end of the bargain.

 

Need to get my case together, Any information around the site regarding action against creditors who have bought the debt...i.e. Tessera Portfolio Management in this case and LINK Financial in the case of MBNA.

 

Would be grateful with assistance.....links to relevant legal information regarding change of legal ownership.

 

Also, if they refuse to give me the relevant data, what action can I take since they are seeking a sum of money off me in the first place.

 

Regards

Just another 21 Banks to go......

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leehughes

leehughes

Posted
  • Author
Posted

Will do.

 

I believe amongst all the paperwork that I might uncover them breaching their own terms and conditions.

 

With all the mistakes they have made, I can hardly see that they have kept to their end of the bargain.

 

Need to get my case together, Any information around the site regarding action against creditors who have bought the debt...i.e. Tessera Portfolio Management in this case and LINK Financial in the case of MBNA.

 

Would be grateful with assistance.....links to relevant legal information regarding change of legal ownership.

 

Also, if they refuse to give me the relevant data, what action can I take since they are seeking a sum of money off me in the first place.

 

Regards

Just another 21 Banks to go......

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BankFodder

BankFodder

Posted
Posted

On the legal information which you want, we are probably not going to be able to help you undless someone else can post a repsonse.

 

If they sue you then they will have to prove their case and would probably be obliged to produce informationwhich is very useful to you.

If they counterclaimed against you in your own action against them - then same thing. They would have to reveal interesting info to prove their case.

 

If they refuse to disclose data then you can complain to the IC

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BankFodder

BankFodder

Posted
Posted

On the legal information which you want, we are probably not going to be able to help you undless someone else can post a repsonse.

 

If they sue you then they will have to prove their case and would probably be obliged to produce informationwhich is very useful to you.

If they counterclaimed against you in your own action against them - then same thing. They would have to reveal interesting info to prove their case.

 

If they refuse to disclose data then you can complain to the IC

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  • 13 years later...
leehughes

leehughes

Posted
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Posted

This topic was closed on 03/05/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Just another 21 Banks to go......

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