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Co-op & smile tip


syd067
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Hey Everyone

 

If you're claiming with both The Co-operative Bank & smile, no need to do two seperate claims!

 

Customer Care is a shared function within the bank, being the ultimate escalation point of all complaints, even if you're only complaining about a smile account!

 

All Co-op & smile Subject Access Requests are completed by Customer Care in Balloon Street, so it makes no difference. They don't distinguish between it being a smile account or a Co-op account.

 

Save yourself time (as I did) and effort and combine your Suject Access Request, Prelim letter, LBA, court action etc.

 

Killing two "banks" with one stone!

 

***Friendly tip over

 

Rob.

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