Car defect after one week - Big Motoring World - Blue Bell Hill

[SleepTech]

Good morning, 

jumping on the post as it was me who purchased the car. 
have done around 150/200 miles as it was over 45 miles purely for car collection. I can give absolute accuracy later if required. 
 

heres what I found regarding PCP:

PCP was designed originally to be a personal leasing product for private individuals, However, because PCP is now classed as a conditional sale agreement, it offers private individuals protection under the Consumer Credit Act 1974 and the Financial Conduct Authority.
 

many thanks,

ST

[SleepTech]

** Update **

diagnostic is to going to be undertaken by ourselves on Monday with our local garage. 
 

Big motoring world have been in contact to explain the letter and email has been received and someone will be in contact in due course. 
 

finance company have also contacted to say that the issues presented are not good enough and they have opened their own investigations and would like a copy of diagnostic to be sent (which it will be sent to finance company and BMWorld.) 

thank you, 

SleepTech