Ebay Laptop ended up as books - contents swapped and stolen by Evri

[BankFodder]

Have a very thorough read of the EVRi stories on this sub- forum and especially follow the link – EVRi – in order to understand the principles.

Once you have done the reading and when you have had the response from EVRi then come back here and we will take you through the next step which will be a letter of claim.

 

[BankFodder]

I think that your letter of claim should be much more succinct and certainly not referred to the experiences of your addressee .

 

The letter of claim should be far more direct .

Quote

 

Letter of claim

 

On xxx date I sent a parcel containing xxx value. #Xxx, your reference number. Xxx to a UK address .

When the parcel arrived, it was found that the contents had been replaced with a number of books.

It can only be assumed that the laptop computer which the parcel contained was stolen .

You have refused to reimburse me for the value of my stolen property .

If you do not reimburse me in full within 14 days then I shall begin an action in the county court to recover the full value plus costs plus interest and without any further notice .

Yours faithfully

 

 

 

 

[BankFodder]

Have you got photographs of the books and of the parcel wrapping etc ?

 

 

[BankFodder]

That'll do.

[BankFodder]

Of course it's a matter for you – but it does politically require confidence and certainly doesn't require brainpower.

We have helped lots of people into victory and when people are assisted by us, nobody loses.

If you want to continue then we are happy to help you. Not only that, but you will start to understand something about a procedure which will put you in a better position if you have to deal with retailers or service providers in the future – because it's all broadly the same.