Cancellation Fee

[Madhatter007]

Hi,

 

I did a few comparison site quotes and changed the start date to later in the month, went back to do a new quote, didn't pick up I had wrong date, took policy out and realised after the fact when it said waiting to start - its my own fault.

 

I contacted the insurer to bring the policy forward and find out how much extra to pay, they wont move the date and say I have to cancel and restart.

 

I am within the 14 days as took it out on Saturday and doesn't start until the 19th Nov.

 

Are they able to charge a fee?

 

Incidentally they are still the cheapest.

 

Thanks

[dx100uk]

No, and any fees anyway are an unlawful penalty whoever charges them for anything 

 

Dx

[Madhatter007]

Is there link to this?

 

I did see your post on another thread linking to FOS but it was a dead link and searching for cancellation fees on there didnt bring anything up.

 

Thanks

Edited October 24, 2022 by dx100uk
unnecessary previous post quote removed

[Andyorch]

Quote

 they wont move the date and say I have to cancel and restart.

 

Appears to be standard practice for all insurers have you asked if they will issue a temp cover note or indemnity policy to cover the shortfall ?

You will find if you cancel and restart it will be more expensive because there is no 21 days lead in time. Insurance is always cheaper with a longer lead in time...why I'm not sure.

 

Andy

[Madhatter007]

They are adamant can't move it, accept will have to pay for my error, they only suggestion was short term cover from the day insurers.

 

I've cancelled as better half was giving grief. 

 

Lesson learnt recheck when playing with quotes.