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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Colleague malingering


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Hi Mizzy

 

I have to agree with Badtimes123

 

You don't actually know why your colleague is off sick at present as you will not/should not be privy to the sick notes signed by her GP and what they state.

 

You and your colleagues are jumping to a certain conclusion without knowing all the facts which only your Companies HR and her Manager will be privy to not the Employees which you are.

 

How are you aware that this individual is not answering there phone (unless you or other employees are calling them) and not responding to letters from the Employer?

 

As for the two colleagues who worked at her previous store approaching that previous store Manager about this they are lucky that said store Manager did not report that up the chain to take Disciplinary Action against them why as this could be seen as Bullying and Harassment of an Employee that is off sick. So they are lucky as said that Manager hasn't report this matter further.

 

My air of caution for you and the other Employees that seem to have an issue with this specific Employee that is off Sick you need to be really careful in what you are doing as this could be classed as Bullying and Harassment of an Employee especially one that is of Sick and could back fire on you especially if the Employee off Sick becomes aware of what other Employees have been doing and raises it with the Employer.  

 

If you and your colleagues are struggling due to an Employee being off sick then all you can do is raise the matter with your line Manager that you are struggling due to this absence to see what action they take to assist you.

 


 

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