Nationwide - and so it begins!

[dcefx]

Hi all, loving the site and glad i found it.

 

Just sent off the opening letter to Lloyds TSB with regards to our business account - over the last year we've clocked up £1400 in charges, almost exclusively as a result of their policy of taking debits out of an account BEFORE applying cleared credits to an account.

 

i.e. we pay a cheque in to the account and it's due to clear on wednesday, on wednesday they take all the transactions (ie cheques and DD's we've writen) out of the account but effectively using tuesday's balence and completely disregarding the large payment going thru their system that is technically "cleared".

 

We've got a secondary action against Nationwide as we had a business investor account which got loaded with penalties after we bounced some direct debits from the above account.

 

fingers crossed.

 

t

[dcefx]

Hi all, loving the site and glad i found it.

 

Just sent off the opening letter to Lloyds TSB with regards to our business account - over the last year we've clocked up £1400 in charges, almost exclusively as a result of their policy of taking debits out of an account BEFORE applying cleared credits to an account.

 

i.e. we pay a cheque in to the account and it's due to clear on wednesday, on wednesday they take all the transactions (ie cheques and DD's we've writen) out of the account but effectively using tuesday's balence and completely disregarding the large payment going thru their system that is technically "cleared".

 

We've got a secondary action against Nationwide as we had a business investor account which got loaded with penalties after we bounced some direct debits from the above account.

 

fingers crossed.

 

t

[BankFodder]

[BankFodder]

[sunseeker]

Let them have it

[sunseeker]

Let them have it

[dcefx]

Letter back from Nationwide today completely ignoring the points raised and just "thanking me for expressing concern" and stating that they won't refund.

 

Rang the author in the "branch service center" who gave me the useual waffle + the abolute gem that ."..anyway they couldn't refund the charge's 'cause we no longer have the account with them"

 

So another summons to write out.

[Dave Johnson]

:twisted:

Go for it

Cheers

Dave

[dcefx]

summons issued, defense filed and court process ongoing.

 

In the meantime discussions ongoing for OOC settlement

[dcefx]

This topic was closed on 03/05/19.

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