UC Claim - how long before i have to arrange JC appointment?

[Jaybee in CF]

Hi all,

 

I've read that once you've completed the online part of the application, you have 7 days to book a JC appointment. 

When you make a fresh claim for UC, does this start from the day you

 - complete the online part

 - call through to book the JC appointment

 - attend the appointment itself?  

 

I would have thought it's the first but I just want to be certain.  

TIA

[dx100uk]

if your journal is up and running 

why not ask there?

 

my neighbours was weeks after his application.

[Jaybee in CF]

Your neighbour's what was?

[dx100uk]

interview at the job centre regarding the claim.

[Jaybee in CF]

I don't think you understand the question, I'll rephrase.

 

Say you completed the application on Saturday

- you then get a message online telling you to call an 0800 number and book an appt with the JC. 

That number is only manned 5 days a week, so you need to call on Monday, 9am-6pm. 

 

Also, the UC site says you have a whole FOUR weeks to book the appt or you have to start a fresh claim. 

(I just checked, it's slightly more than 4 weeks - though obviously I won't leave it quite that long as sod's law they'll be closed a couple of days before Christmas)

 

I've just tried to call the number and was disconnected TWICE. 

It's now past 6pm so I'll have to call tomorrow. 

 

Question is,

am I now going to lose a day's UC as they didn't pick up the call

- or do I have 4 whole weeks because my claim starts from when I completed the online process? 

[unclebulgaria67]

Claim starts from date you applied online.

 

You then have 30 days to book the appointment at the Job Centre to verify your information.

 

A claim is closed if there is failure to book the appointment within the 30 days.

 

Arrange the appointment as soon as possible. Suggest phoning before 2pm so you can get through as quickly as possible and that you take the first appointment you can attend.

[dx100uk]

you don't lose anything - where did you get that idea from?

 

as long as you request/arrange and attend the appointment.

uc is paid [backdated] to the day you 1st applied.