Vanquis Notice of Assignment to Arrow Global

[moving on..]

Good Afternoon, 
Today I have received a notice of Assignment from Vanquis informing me that the outstanding debt was transferred to Arrow Global Limited on 9th July 2019.
I have paid monthly contributions to the outstanding balance for the past 4 years plus. 
Can I confirm that Arrow cannot default me without Vanquis advising?

Also that Arrow cannot add any charges or interest?
Could  they after accepting payments for so many years?
Can I just carry on paying Vanquis by S/O or do I have to pay NCO Europe Ltd?
Many thanks in Advance

[ericsbrother]

the debt now belongs to Arrow.

when did you last have a statement of account? you are supposed to gte one annually.

If you havent been receiving them then you dont have to pay them a penny until they follow the rules.

Arrow cant add charges and interest would not be allowed if the loan was defaulted.

 

It appears you have been paying a nominal sum for some time, if you tell us the whole story it may be easier to see where you are at the moment and then offer more precise advice

[moving on..]

Quote

 

Many Thanks for your early reply. Much appreciated.
Yes I have been paying £10 per month for the last 4/5 years.

Outstanding balance is now £2100.

At the time I was not working  and caring for my beloved son who has since passed from a brain tumour.

I still hardly know how I get through the days... 

I am now self employed and receiving £37 a week in Working tax credit and last years self assessment profit was just over £7000 or thereabouts. no other benefit as my daughter pays the rent due to her income and living at home.

 

 I do recall receiving an annual statement.

No other correspondence until today.

There is no default from Vanquis.

Could they default after all this time with the agreed payment plan in place?

It does not take much for me not to cope and I did not expect this from Vanquis after all this time.
Grateful thanks in advance

[dx100uk]

6 hours ago, moving on.. said:

Good Afternoon, 
Today I have received a notice of Assignment from Vanquis informing me that the outstanding debt was transferred to Arrow Global Limited on 9th July 2019.
I have paid monthly contributions to the outstanding balance for the past 4 years plus. 
Can I confirm that Arrow cannot default me without Vanquis advising? - dca's cant default you but vanquis would have done or should have on your 3rd short payment.

Also that Arrow cannot add any charges or interest? nope
Could  they after accepting payments for so many years? nope
Can I just carry on paying Vanquis by S/O or do I have to pay NCO Europe Ltd? carry on
Many thanks in Advance

when did you take this card out?

send arrows a CCA request

[moving on..]

Many thanks
The card was taken out in  2011.