Court Enforcement Services Npower Debt

[eggy12]

Hi, I thought I had everything under control but seems not. 

 

Got into debt with Npower, they got a CCJ and next im dealing with CES (Court Enforcement Services). 

I made an agreement to pay £60 per month and have done so last couple of years each month but not on a date set.

If it got a bit late they text me saying so and i paid but never missed a month.

 

I knew I was close to paying it off so emailed them asking what is left to pay about 4 weeks ago.

They said about £1500 when I knew it should be around £400ish.

They informed me it stands at £1500 as charges have been added to the account.

 

Ive never recieved any letters and no one has visited my home when im in and nothing has ever been left.

 

Today I receive a letter stating High Court Writ of control saying ive failed to resolve the matter by paying in full or agreeing a controlled goods agreement outlining a repayment plan during our enforcement agents attendance ! 

 

No one has been here and ive certainly not spoke to anyone,

now they say they are preparing to send someone to take control of my goods.

 

Where do I stand now,

do I have to pay them there £1000 ish charges they have added ?

 

Thank you in advance for any assistance in this matter

This is what they sent me 

Letter received 

 

Eggy12 

[dx100uk]

"From:
My Name
My Address
.
To:
Acme Bailiff Co
Bailiff House
.
Ref: Account No: 123456
.
Dear Sir
.
With reference to the above account, Can you please provide me with a breakdown of the charges. 
.
This includes:
a - the time & date of any Bailiff action that incurred a Fee.
b - the reason for the fee.
c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.
d - the name(s) of the Court(s) the Bailiff(s) was/were certificated .
e - the date of the Certification.
.
This is not a Subject access request under the Data Protection Act S7 1998 

You are obliged to provide this information.
.
I require this information within 14 days.
.
Yours faithfully
.
Ripped off customer"

[eggy12]

Thank you I will email this this morning. I have a scrap car in drive, non runner. Should I get rid of this or do you think they have took control of this. I have no idea how this new system works so please forgive me. 

[dx100uk]

HCEO, doubt it its on your private drive and wont ever meet the debt anyway.

 

did you ever query the amount on the CCJ

npower had really bad issues with their database not too long ago and bills were wrongly exaggerated,  

[eggy12]

No have not questioned the amount, they stuck a meter in but did not use gas after that although over last 6 to 8 months I've had random cheques turn up from them averaging £35, about 7 all told. They got the ccj about 4/5 years ago maybe longer. 

[eggy12]

Would there be any harm asking npower about this debt now and the figures, been asking about and everyone says the final bill has always been wrong estimated or read ! Is this a route worth taking ? 

[dx100uk]

cant hurt to send an sar no.

 

 

[eggy12]

Got a reply by letter today. I thought it was going to be the reply to the information I asked for regarding breakdown of charges. Instead received this dated 16th August. ! 

[dx100uk]

oh well they cant as theres no right of forced entry on civil consumer debts.

as they say in not so many words theres no a lot they can do.

 

shame you arranged anything with them in the 1st place.

how did that happen, over the phone?

[eggy12]

In the first place it must have been over the phone. Could have been by email but cannot remember to tell the truth. I would have sent them an I&E so now I'm wondering if it was by email.I will take a look but might take a time scrolling mails from over 3 years ago

[dx100uk]

then one must surely dounbt how they can have levied the fees they have if they have infact not attended twice ? as they claim..urmm..

[eggy12]

Exactly.

 

Not sure if they have to leave something saying they have been like they used too before rule change, I would have thought so but have not been able to familiarise myself with new rules as yet.

 

Last dealings with a bailiff sending same letter you provided me with resulted with a un qualified person putting a I've visited letter through letter box.

 

With an outstanding ccj with water company at least I know what direction to go in now thanks to your advice.

 

Will update soon and thank you.

 

My next move is to get in touch with npower regarding this. 

[dx100uk]

It wouldnt hurt either to get the ccj number if you Dont have it from your credit file and ringing northants bulk asking for a copy of the judgement and the claimform by email pdf.

 

did you get the claimform in the 1st place and simply ignored it??

 

[eggy12]

Yes got the claim form and ignored it as no money at the time to even try to sort it out.

Had many coming through at the time.

 

Meters fitted, sorted electric out but did not use gas as only heating affected so just went cold until I scraped enough to buy a fuel burner. Love it and won't be using central heating ever again. Electric shower so hot water is all good.

 

I'm still with npower so hopefully will have a bargaining chip, get them off my back or I'm off, at least for electric as owe nothing ! 

[eggy12]

Your going to just love this !!! 

What other errors have they made to others ? 

[dx100uk]

brill I thought there was an error bur bailiffs fees are not my strong point

 

keep pushing!! them

 

dx