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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Erudio - no CAA no default - discount offer - now PAP Letter


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Because, as far as I am aware , most did not have the facility before. However just because they have not done it doesn't mean they can't.

If you look at the FCA register Cabot are the same now.

 

To be honest, for them it makes perfect sense, removes the time and trouble when a creditor doesn't default correctly. They can just fix it.

 

Not saying I like it or agree with it.

Any opinion I give is from personal experience .

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  • 2 years later...

Do they have to issue a Default Notice ?

 

I am not up to date on the old student loans but if a DN is needed there was that crazy court of appeal ruling which says limitations starts the remedy date on a DN

Any opinion I give is from personal experience .

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I've just looked back at the thread and it seems (although I could be wrong) some form of DN might have been issued in 2016. IF it was a S87(1) DN the SB argument would need some further consideration.

 

I am told the judge agreed with PRA's view (at the first appeal) that if there was an undue delay in issuing the DN, an unfair relationship could be argued but that is way above my pay grade

 

I wasn't aware of the Scottish ruling but there again I do not tend to get involved at all with Scottish law

Any opinion I give is from personal experience .

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  • 2 months later...

We know that at appeal it was ruled the default was the earliest cause of action so I can see them arguing the deferral was 12 months then a further (lets say 3) months for a default takes us to July 2020.

 

Certainly time to try stringing this out - also did they send a DN? 

 

I have just read one of the letters, did you try and defer in 2014 ? If so then surely that would be acknowledgement of the debt - sorry to sound doom and gloom

Any opinion I give is from personal experience .

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I have to disagree- sending the SB must be seen as an acknowledgment and if the debt is not SB you are just resetting the limitations 'clock'.

 

I would be trying to find out via a GDPR request when the default notice was sent (if it had been). I won my case against Lowell because they could not produce a DN 

Any opinion I give is from personal experience .

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I think you need to read the letter again 

 

Quote

The last payment or acknowledgement of this debt was made over six years ago and no further acknowledgement or payment has been made since that time

 

If that is not saying yes the debt is mine I don't know what is. If the above claim is untrue, you have just re acknowledged the debt .

 

You must forgive me for being cynical at your claims they won't do anything as you told me Lowell would discontinue as soon as I filed my defence. Well they didn't and went all the way to court, admittedly a costly mistake for them.

Any opinion I give is from personal experience .

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Yet all your advice on this thread has been for a CCA regulated debt- send a CCA Request- they are in default etc etc 

 

Either they are treated as CCA regulated debts or they aren't. 

 

By the way to Pencil - you redacted the DN, it looked ok but was there a clear 14 days from service of the letter to the remedy date 

Any opinion I give is from personal experience .

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I work on the principle that just because it doesn't appear on here there is no guarantee it does not happen. 

 

It may be that this particular account was defaulted at some point after the last deferral was accepted so sometime after April 2013, from the info on this thread it may be sometime after April 2014 .

 

If that is the case then the account is someway from being SB so sending the SB letter may not be the best idea at the moment. 

 

 

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Any opinion I give is from personal experience .

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Dx- clearly you will disagree with anything I say because it is me who is saying it. It was the same when I used to say send CCA requests and talked about unenforceability.

 

You say no court case has ever referred to it , I assume you mean the default date- well my sources tell me otherwise, it was apparently used within days of the judgement being handed down. 

 

I also believe Pencil has already replied to the PAP , wasn't that the reason they finally sent the agreement?

If they are communicating at the given address, I can not see how they can get backdoor CCJ.

 

Pencil, I really do not know what the best way to respond is, as of yet they haven't issued you with a claim form and that is really how you want it to stay. 

 

How long is it since you last wrote to them in any way?

If what DX says is correct in that if you return PAPs etc they do not issue claims , you would be fine. I have no evidence either way 

Any opinion I give is from personal experience .

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Pencil

 

With all due respect you did mention a PAP. You said this was how when they complied with your CCA Request- after you had sent a PAP response.

 

You want to know the way forward and UB has made some good points about making a Full and Final Offer but be careful about the wording of any letter.

 

I asked you about the details of the DN, the reason I asked is that a DN should be compliant  in order for a claimant to rely on in court although some judges may view a nn compliant notice as not relevant (different to no notice at al). If it were non compliant it may give you a little more bargaining power as they will know it is bad.

 

DX says send the SB letter because they believe it will see them off for good and you will not have to make any payments at all.

 

By the way, if you are not working and IF they did issue a claim you could in most likelihood get a Tomlin order at a very small monthly amount which would mean no CCJ although would leave you paying for a long time. I have heard of a £1 a month on a large debt that was going to to take several lifetimes to repay.

 

It is hard to give advice as to what your next step should be as every case is different.

Any opinion I give is from personal experience .

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52 minutes ago, unclebulgaria67 said:

What I don't understand is reluctance to use statute barred defence.

 

Any reasons for this ?

Possibly because pencil is taking note of what you said in post 60 and if it wasn’t SB , reminding them of that is not a good idea. 

 

Mind you, if a claim form arrives surely that can be part of the defence. 

 

Pencil

Non compliance with a S77 request only makes a debt unenforceable until they do comply. Being UE doesn’t stop them asking for payment. 

Also technically issuing a claim is not enforcement and certainly issuing a Letter of claim is not enforcement.

 

I think you are flogging a dead horse with your complaint, indeed you are keeping the account high on their agenda. 

 

 

Any opinion I give is from personal experience .

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