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**WON** Cat_woman73 Vs Mint


cat_woman73
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Hi all

 

I claimed £231 on behalf of OH from Mint. It was relatively quick and painless and didn't even have to use MCOL:) . Can't remember the exact sequence of events but its something like:

 

10 August - sent SAR

 

Sometime before 16 September - received statements and sent request for repayment.

 

Within a week or two, received letter 'sorry you are not happy but we believe charges fair/reasonable/in line with terms of account etc'

 

Sent LBA on 21 October (was on holiday first two weeks of October)

 

Received 2 x letters - we are thinking about this, please give us more time.

 

14 November - Just as I was starting to think about doing MCOL, they sent a cheque for full amount!:D

 

I have filled in the survey and will send a little something to the fund, when the cheque clears.

 

I also have a claim in progress for £161 from Natwest and have just sent off the first request for repayments from Barclays (£334.50) and Barclaycard (£228). If it all comes back that'll be a total of just under £1000

 

Thanks for a great site!

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