csa complaints team?

[Guest]

is there an actual complaints team to contact and how can the email or postal address be found please?

 

numerous phone calls with different people saying different things, wrong calculations, threatening letters, and no reply to letter of complaint to the office address given on the letter.

 

seems like all letters to them are ignored and they say different things on phone calls.

[Ford]

have you seen this, re a googly...

https://www.gov.uk/child-maintenance/complaints-and-appeals

[Guest]

Hi Ford yes I found that this afternoon....and its the address the person has been writing to....and being ignored by...then I managed to get them to dig their bin out lol and there is another address on the back of the envelope from the latest threatening letter. So maybe that's at the bottom of it, I have advised they get another copy of letters already sent and of the recorded delivery slip and re send to this other address.

 

Thanks for your help.