Carpet fitting and payment.

[Consumer dude]

I am having two rooms fitted with carpet on two separate days, the first fitting day has been confirmed. There payment dept has since left a message on the answer machine saying the full payment in total needs to be paid before the first fitting even though there are two separate fitting days. I have paid half of the total amount which seems reasonable, can I pay the rest after the first fitting but before the second ?..

[AndyOrch]

As its all one order ...no..unless its two separate orders ?

[Consumer dude]

I took it as two separate orders hence the two separate fitting dates..

[Consumer dude]

They took my first payment amount and agreed the first fitting day, it was only after that was agreed I had someone attempting to move the goal posts..

[AndyOrch]

I took it as two separate orders hence the two separate fitting dates..

 

Did they ask for two payments ?

[Consumer dude]

Did they ask for two payments ?

 

They accepted half of the total amount then gave a date for the first fitting which I accepted..

[Consumer dude]

My plan was after being satisfied with the first fitting, I would in any case make payment almost soon afterwards and certainly before the second one..

[Consumer dude]

Any further advise to protect my self ?..

[AndyOrch]

Pay the balance and get your carpets fitted...if for what ever reason you suspect that the work is going to be inadequate...why did you give them your business in the first place and not choose a reputable carpet supplier and fitter?

[Consumer dude]

Pay the balance and get your carpets fitted...if for what ever reason you suspect that the work is going to be inadequate...why did you give them your business in the first place and not choose a reputable carpet supplier and fitter?

 

What does reputable mean any more ?, the company is quite well know but have only started doing carpets..

[Consumer dude]

Have paid for two rooms to be fitted with carpets, one has been done but other has been delayed as the fitter was taken to hospital (according to company) and as much as this is unfortunate, surly the company needs to get this sorted. Who is, if any one is responsible for any delay ?..

[maroondevo52]

Who supplied the carpets and fitter.

[AndyOrch]

Threads merged...please keep to one thread per issue.

 

Andy

[Consumer dude]

Have paid for two rooms to be fitted with carpets, one has been done but other has been delayed as the fitter was taken to hospital (according to company) and as much as this is unfortunate, surly the company needs to get this sorted. Who is, if any one is responsible for any delay ?..

 

The problem arose because I dealt with the carpet fitter directly in arranging time and date, when I phoned the company directly as carpet fitter wasn't responding to texts, I was then informed he had been rushed to hospital. Carpet had to be reordered as original carpet was in carpet fitters lock up. What a stressful situation.