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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mint Claim


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  • 1 month later...

Sorry, this has probably been asked a million times. I am completing a claim form on mcol and it asked for the amount claimed which is £480. I have put the paragragh in for the interest under the particulars but do i then have to add my interest of £160 onto the £480 as this will then increase the court costs or do i just leave it at £480 and the paragraph is ok ?

 

Sorry to ask !

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I assume your £480 includes the unfair charges plus the interest the banks have added to those charges. You have calculated the sec 69 8% as £160. Your claim is therefore £640 plus a few pence a day. Plus a higher summons issue fee...tough luck to the bank, they will have to reimburse that on top.

 

My question is: Once the summons is issued and the bank agrees only to settle the charges, can we refuse the settlement if the bank does not include the 8% figure or the daily rate we have calculated into the claim? In other words, is the 8% only allowed on judgement (which of course will never occur if the banks dont let a hearing happen)?

Its WAR

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Can someone please clarify this issue-

because I have just submitted my county court claim, but I did not add the 8% CCA s69 interest to the value on the front of the N1 form. However, I did state that that the Claimant also claims 8% interest pursuant to CCA s69.

 

If I have made a boo boo, is it too late to change the amount on the N1 form?

 

Thanks

 

Angry Cat

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Guest Lueeze

I did what Karnevil did too,

 

I put on "Value" on front page #4665.37 + #330.12 Interest 8%

 

in the total box i put

 

Amount - 4995.49

Court Fee - Exempt

Solicitor Costs - Nil

Total 4995.49

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Me too. The 8% is added to your claim and gives you a higher claim. Its great.

Another settlement came today £248 (complete with gagging order). Not much, but will cover all my costs and allocation fees for the big ones.

Its WAR

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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