Highview Parking PCN - Albion Road Car Park, Bexleyheath

[dx100uk]

Many thanks again ericsbrother for your time and enlightenment.

 

I today received the following e-mail from the owners of the car-park, further to my enquiries regarding CCTV footage etc.

 

"Dear Mr XXXX

 

Further to your previous questions, please be advised that Highview parking are employed by us to deal with payments and PCN’s

 

I have checked our system and the parking in question was paid for and the PCN issued incorrectly, there must have been an issue with the payment software.

 

I will contact Highview to cancel the fine and issue an apology.

 

I am sorry that you have received this and could have dealt with this quicker if I had been given the full information.

 

Should you have any future queries at the car park please contact me directly as I am always happy to help.

 

Kind Regards

 

Fiona " End Quote

 

Now do I need to do anything regarding these cowboys

 

 

 

 

- How many paid up regarding the same and similar circumstances when they shouldn't of have !

 

Or do I just await an apology from Highview ?

 

Many Thanks

 

Baz

 

 

 

I really do hope that they did use the word FINE

as if they did

you seriously need to report them.

 

 

dx

[dx100uk]

erm..they 've used the penalty charge notice in their letter

 

 

they cant use that

[Baz1994]

erm..they 've used the penalty charge notice in their letter

 

 

they cant use that

 

Thanks dx

 

This information was passed to me by hotel receptionist on my visit to enquire about CCTV footage etc

 

I will await further from Highview and will post up reply.

 

This is all new to me but who do I report them to and on what basis, apart from issuing PCN's and threats of added debt collection fees when payments were made

[dx100uk]

you have it in B/W they are calling them PENALTY CHARGE NOTICES

they cannot issue a PENALTY CHARGE NOTICES

only the council/police can=FINES

 

 

private parking stuff are speculative invoices

[ericsbrother]

when this matter is settled we will explain, the complaints wont make any difference individually but when theweight of them becomes so great they whole system collapses it will mean the legislators will have to act again.

[Baz1994]

when this matter is settled we will explain, the complaints wont make any difference individually but when theweight of them becomes so great they whole system collapses it will mean the legislators will have to act again.

 

Thanks again everyone.

 

Please see attached letter received today.

 

Very brief but confirmed cancellation.

 

What next as still feel they need reporting for their actions ?

 

Cheers

[ericsbrother]

my advice is to now be happy that they have had to climb down and offer a sort of an apology.

 

 

They will always claim that they were mistaken rather than admitting they are crooks

 

 

so a complaint wont get very far BUT you can ask the DVLA who accessed your detailas a

s it is clear that one company is acting as an agent for another

and that is not on when using the automated access to the DVLA database.

 

 

Look up what form of words to use to get the info you require for free.