Where do I raise a claim? England or Scotland?

[hubertgrove]

I am based in Scotland. I broke my Samsung Tablet in a fall and arranged online with an English company - Fone Angels - for its repair. I paid them £200 by PayPal and sent them the item. I was informed the repair would take 7-14 days. This was in December. It's now March 13th.

 

Their customer serve phone line take you through to a recorded message and does not itself record incoming calls. When I try to email them, I receive vague and non-specific information about my item.

 

I wish to raise an action in the small claims court for the return of the item and the funds I have sent them.

 

My question is: do I raise an action in the small claims court of Edinburgh (where I am and where I made the contract) or in Rickmansworth (where this company is based?)

[dx100uk]

do a chargeback on the card you pay paypal with.?

though that doesn't get you item back.

 

 

it would be a Scottish claim

 

 

sri internet here in ne Scotland keeps failing tonight

 

 

 

dx

[hubertgrove]

Thanks for the reply - unfortunately I do want the item back too.

 

But I am glad to know I can sue them in a Scots court.

 

Fone Angels has a terrible reputation for this kind of thing. I just wish I'd known about this before I paid them any money and sent them my tablet.