American Express

[Drammy]

Hi all,

 

About 6 or 7 years ago American Express wrote to me to tell me they'd missold PPI to me and sent me a cheque for about £350.

 

I'd made no contact with them prior to this so it came out of the blue.

 

The letter stated the matter woyld then be resolved and that i could take no further action against them. I dont think I have the letter any more.

 

Is this true? I suspect that they've duped me somewhat and that they actually owe me lots more.

 

Has anyone else encountered this scenario? What should i do?

 

 

Thanks,

Drammy

[dx100uk]

get an sar off to AMEX get all the statements

then prove it

 

 

dx

[Drammy]

Thanks but I was after information on whether others have found themselves in a similar position.

I don't want to waste time if I can't claim anyway because they've already settled the matter; in their eyes..

[dx100uk]

eitherway you need to prove it

without the statements

you cant

[Drammy]

eitherway you need to prove it

without the statements

you cant

 

Yeah sure I get that bit.

 

I'd appreciate hearing other peoples experiences - where a bank has sent a settlement cheque without even being approached...

[dx100uk]

it happens all the time

no harm in asking for a breakdown from them.

 

 

lots ofbanks are doing it

see the successes thread in the PPI forum up the top

[shamus59]

Did they get you to sign an agreement for stating that you have accepted their offer in full and final settlement of any claims that you may have againsy them?

If not, then there is no reason that you cannot raise a claim against them.

 

You do not need to send them any statements or other information. All you have to do is request that they check your accounts to see if you have been miss sold any insurance or charged any fees that shouldn't have been charged for.

 

James