CITI Finance PPI reclaim . I have a refund but need advice !!

[dx100uk]

https://www.citibank.co.uk/personal/complaints-loans.do

[technique1966]

Not intended as a thread hijack, but logged in for the first time in ages as today I received a letter from CitiFinancial telling me a refund of just shy of £2400 was due to me, this dates back to an original claim some years back where £1259.87 of redress was paid to me.

 

It seems a review has been carried out and a further payment is due to me. I just thought it strange seeing this at the top of the forum with a very similar dated letter to the recipients etc. I wonder if Citi have/are reviewing historical claims etc, obviously not sure but thought it might just be worth posting.

[dx100uk]

I believe it was part of why they got the lot in Canadian square involved.

remember reading something about it

 

 

dx

[theoldrouge]

Does ac mean account number ?

 

 

CITI finance found all my account and there was PPI on all of them not just the one I put a claim in for.

 

 

All in all there was the account what Arrow bought and there was 3 other loans, all paid off that had PPI on them.

 

We got £4,347.00 less £201.38 tax for the loan Arrow bought and

£3,856.26 less £378.34 tax for the 3 other loans we had.

 

You need to identify the account they claim is live

[divadeb]

CITI have been in touch with me today and told me that the money they are sending Arrow Global has something to do with the account they bought.

 

They said that by law they have to send them the money as it puts the account in the position it would have been in if the PPI had not been put on the account.

 

They explained it all to me in detail and it sounds plausible.

There is nothing else really I can do.

Thanks for everyone's input.

[dx100uk]

But you are still getting the the money to your pocket though?

 

They can't off set on a debt they do not own

 

You should not be talking on the phone without recording it

Dx

[Mullio]

Did the letter just come totally out of the blue? I had a similar letter today from the Halifax about an underpayment, then remembered that I had quite a chunky loan with CitiFinancial many years ago. I got the PPI back but now I'm left wondering if the comparative redress was wrong? Surely they won't write to everyone will they?- cost them a fortune.

[dx100uk]

Did the letter just come totally out of the blue? I had a similar letter today from the Halifax about an underpayment, then remembered that I had quite a chunky loan with CitiFinancial many years ago. I got the PPI back but now I'm left wondering if the comparative redress was wrong? Surely they won't write to everyone will they?- cost them a fortune.

Cheaper than coughing up money to 1000's of people though

After 3 yrs then they can say tough we wrote you already.. Timed out

[Mullio]

Cheaper than coughing up money to 1000's of people though

After 3 yrs then they can say tough we wrote you already.. Timed out

 

I think I might make a few enquiries