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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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info for paying £280 court cost fee for landlord evicting me....


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Having been through this sort of thing recently, i might be able to help.

 

The issue i had with my original landlord was that i became Disabled, ill health retired from work and then onto Employment and Support Allowance. The landlord did not like this.

 

Anyway the first thing you have to inform the local authority housing department that you will be homeless on xyz date. This is most important so they can get a case file up and running. Do not wait until you are homeless.

 

You then fill in the application form to be housed by the local authority and then be allocated an official from the homeless persons unit. You are allocated accommodation on a points system. In my case it was 71 points. Being homeless and/or disabled helps. With me it had taken three months to be allocated a Local Authority Flat and as i was homeless and disabled, i spent three months in a residential hostel arranged by the Local Authority housing department.

 

One word of advice i will give is be totally honest with the Housing Department as they do check you out to the extent of knowing your shoe size. The more information you can give them including correspondents really does help . The Local Authority will probably be aware of this rogue landlord/estate agent anyway.

 

They do not care if you have any minor indiscretions/skeletons in your past. All they are interested in is that you did not make yourself homeless through intention and that you are not of an anti social nature.

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  • 4 weeks later...

Just been through this, not an eviction, but getting a local authority flat

 

What happens is that when you fill out the housing application you get assigned an individual housing officer which depends on your unique situation. Could be the roof collapsed on your existing place, you need accomodation because of a disability etc. It is His/Her job to gather the evidence and award housing points that you must attain before the housing association will even consider rehousing.

 

The housing officer makes the recomendation to her supervisor (Manager) if you are to be housed or not. He/She makes the ultimate decision but generally goes on the housing officers recomendations.

 

If He/She has passed the aplication to her manager then you have almost certainly got a placement

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