Successful reclaims?

[eivo]

Hi,

 

I was just wondering, is there anyone out there who has successfully managed to claim back OSC or DLC, and was this after BH agreed to it or did you have to go through the FOS?

 

Also, just wanted to understand something correctly, am I right in thinking that:

 

1) Before 2nd September 2013, OSC/DLC was "optional" (I understand many of you may have been mis-sold this)

2) Between 2nd September 2013 and 27th April 2015 OSC and DLC were made compulsory as part of HP contracts

3) After 27th April 2015 OSC and DLC are optional again, but they bundle in some form of repairs etc in the 5* service.

 

Thanks for the help!

[marcus6]

Hi there,

 

There has been a number of successful claims, but you will not here about them on here, as BH put a gagging older on them, and them claims are all pre 2013 and all of them have got it at the 11th hour, IE a day before court!!

[eivo]

Hi there,

 

There has been a number of successful claims, but you will not here about them on here, as BH put a gagging older on them, and them claims are all pre 2013 and all of them have got it at the 11th hour, IE a day before court!!

 

Cheers Marcus. If anyone has made a successful claim I would be interested to hear about it.

[rosey-789]

So if they put gagging orders on we won't even find out what happened in your case Marcus.

[rosey-789]

Wow just shows even with that cover the amount of time she was left with no cooker.

 

http://www.hemeltoday.co.uk/news/family-forced-to-eat-takeaways-after-brighthouse-cooker-breaks-down-1-6876733