Dealer breaks FreeLander rear window

[Gogsy]

Recently my Freelander 1 rear window stopped working and my mechanic recommended it should go to a Land Rover dealer to be fixed, which it did.

 

The problem was the regulator on the Freelander has burnt out and they undertook to replace it at great cost to which I agreed.

 

After replacing the regulator and refitting the glass they tested it and the glass shattered!!! The cause was found to be that the rear tyre had been shunted and pushed in the tail gate jamming the glass.

 

Now I accept the damage to the rear tail gate was not their responsibility, and I have paid to get it pushed out so to speak,

however, should there mechanic picked up on the fact that the glass was impeded and should they pick up the bill for the new glass?

 

Your thoughts welcome.

 

Thanks.

[zumbanikki]

I would say yes they should have found the obstruction.

[Conniff]

I would say that if it wasn't obvious, then no, that would be your responsibility.

[GrumpyToSayTheLeast]

The mechanic wouldn't have been able to see the glass inside had been shunted so no, its not his fault.

You would either need to pay to repair, or contact your insurance if its been damaged in an accident.