PPI - Should I carry on

[neeiro]

Hi,

 

Claim against : bank of scotland

Type: Credit card

 

Hope you can help my wife and

 

 

I have been claiming against PPI and have received a letter saying they had finished they're investigation in March 2013

but have reassessed it and have revised the decision,

they have said that they will pay the following:

 

Refund Due: 362.93

Less Basic rate tax on refund £19.30

Total Payment: 343.63

 

They say that they have included 8% interest on it

 

They say the decision has been made and they will not be reopening the file and have sent us a cheque for the above amount.

 

Do you think we should persue this further or are we at the point where we have got what is entitled to us?

 

They sent a letter on 22nd December 2013 (which we did not recieve) and now we have got this letter.

 

Thanks For any info,

 

N.

[theoldrouge]

Hi and welcome to CAG

 

Do you have all the statements for the period you paid ppi?

[intend]

Certainly more info required - amount of loan - % of payments made for PPI needed before an informed choice can be made.

[neeiro]

OK - I'll see if I can get the info.

[maroondevo52]

I take it you claimed in 2013 and the failed to uphold your complaint.

[neeiro]

Hi,

 

We claimed in 2013 and they said they sent us a letter in December 2014 - but we did not receive it.

 

Think we still have the statements of the credit card - what info do you need from them?

[maroondevo52]

Hi,

 

So I take it in 2013 they did not uphold your complaint.

If you have the statements, count up all the PPI payments.

[neeiro]

Hi,

 

I've scanned in the letter we received if this helps.

 

ecommanager.co.uk/images/ppi1.jpg

ecommanager.co.uk/images/ppi2.jpg

 

(cannot post links yet as my posts are too low)

[dx100uk]

upload as pdf put everything in a word doc first mind

 

 

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