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Taking RM to court as a matter of principle.


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I have filled in court papers online today and paid £35 court fees. Below is what I wrote. will keep you informed guys. Many thanks for all your help.

 

 

On 12.12.2014 I have posted food supplements, sold on ebay.co.uk, to a customer in Peterborough using a Special Delivery Service, barcode (Censored) which was lost. A replacement was sent out on 06.01.2015 using the same Special Delivery Service, barcode (Censored), which was delivered on 08.01.2015. Royal Mail is refusing to pay for the full value of the lost item despite being coerced to buying extra insurance at the point of sale.

Edited by SabreSheep
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ah, you shld've posted up your draft particulars of claim prior for comment/advice.

no worries though, see what happens.

 

 

below is part of what I wrote on 3rd February 2015. Probably they didn't believe me.

 

 

I hope you will deal with my claim quickly and fairly as I don’t have anymore time to waste but, if I am forced to look elsewhere for justice and understanding, I will do so in a small claim court where my final claim will be substantially bigger.

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For safety I removed the bar codes for your protection :)

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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  • 9 months later...

Yes you can sue Royal Mail: when using a premium service (i.e not normal 1st or 2nd class normal post) provided you have acted reasonably and followed their guidelines. This right to sue is given in Section 91 of Postal Services Act 2000 - Royal Mails own solicitors conceded this point to me in writing.

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