Car removed after being taxed

[nomadic]

Want to share a view with you on a company and hopefully anyone is unfortunate enough

to have to deal with them can save themselves a few hundred pounds.

 

My car was declared SORN and I had to move it off a friend’s drive for 24 hours.

In this time it was claimed for not being taxed on Friday 21st Feb.

On Saturday I tried to call the company and they did not pick up.

I got the vehicle insured for a few hours so I could tax it.

 

On Monday I called the office of Redcorn LTD on ...... several times, no-one picked up.

 

On Monday afternoon, they removed my vehicle and

 

while in the process of doing so I called (from work) and got the engaged tone.

 

However they took the vehicle despite it being taxed.

 

I also sent a fax to them and they did not respond to this.

 

Today I called their offices again and no one picked up.

 

Via the TRACE website I was given the DVLA claiming number of 0300 300 1496.

They told me they were powerless to do anything as Redcorn were hired by Barnet Council.

 

They did call Redcorn and of course they picked up within 2 rings.

 

The DLVA passed my details to them and they called me back after a few minutes.

 

I was advised that there was a fee of £281 to do so, so they charged me for the claim, over the weekend, when I could not call them.

 

The “kindly” agreed to reduce the fee over the weekend by £42.

 

Of course, if they had picked up the phone on Monday (or even the weekend) this would have been £100.

 

I now have to pay £141 extra and take the time off work tomorrow since they are only open between 8AM-5PM Monday to Friday.

If you are unfortunate enough to be clamped by this company do go via the DVLA to get a response.

 

I will be writing this all up and taking my call logs to the DVLA and Barnet Council respectively.

 

Obviously Redcorn LTD use CLI to screen calls and rack up money forcing clients to go down to them

or go via other routes, racking up money along the way.

 

Could the company remove my car despite the fact it had been taxed?

[dx100uk]

trying to workout whats gone on here

are you saying you placed an untaxed vehicle on the public highway

and these people lifted it?

 

 

in the meantime you attained road tax but not quick enough?

 

 

dx

[Raykay]

The responsibility may depend on whether it was removed on behalf of Barnet council (abandoned vehicle etc.) or the DVLA (unlicensed vehicle).

[Conniff]

I think it's 7 days to be classed abandoned not 24 hours.

[Raykay]

I think it's 7 days to be classed abandoned not 24 hours.

 

That was more about the disposal of an abandoned vehicle - s.5(3), Refuse Disposal (Amenity) Act 1978

- which did allow authorities to remove and dispose of a vehicles if a removal notice had been attached to it for the relevant time,

(if not, they had to take steps to trace the owner before disposal), was repealed by Sch. 5, Clean Neighbourhood and Environment Act 2005.