BT Basic package

[obiter dictum]

last week a post went up making me aware of a service BT provide called BT Basic package.

 

 

It is a service they do not let known to the general public and readily available

 

Thanks site team for making me aware of it and it suits me ideal.

 

I contact BT and to begin with it was like pulling teeth,

and I thought a debt collection agencies are economical with the truth.

 

 

Any way all sorted and they said a letter will be going out today for me to sign and return to change package. This was last week.

 

I have just phoned them and nothing has been done.

 

 

There excuse being "it seems to just be hanging there in the system".

 

 

I have been guaranteed that I will get this letter by Tuesday to sign and return next week

 

All credit to the customer service chap at BT who I have just spoken to and

after 20 minutes on the phone has now sorted it.

 

 

The service BT offers such as phone and Broadband are fantastic, customer service is pants.

[dx100uk]

me I think

 

 

but that was months ago mind I posted that.

 

 

dx

[dx100uk]

no it was silly fox

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?254490-If-you-are-with-BT.....&highlight=bt+basic

[TraineeAngel66]

There was a link to BT basic but it has disappeared? The link you have provided is dead?

[stu007]

Hi TraineeAngel66

 

1. You need to click on the link in Post #3 provided by dx100uk above which opens the CAG thread where this is discussed.

 

2. With that link open go down to Post #13 (Username "silverfox1961" who is site team and click on the link in that post.

 

3. That link opens the BT Basic Information

 

If you still have problems let us know

[dx100uk]

http://www.bt.com/includingyou/other-products-services-bt-basic.html

[silverfox1961]

no it was silly fox

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?254490-If-you-are-with-BT.....&highlight=bt+basic

 

Silly Fox! How very dare you

[obiter dictum]

Just a quick update on this

 

Well after my move to a new address last month i finally have BT Basic.

 

I pay £29.85 every three months. That covers line rental and Broadband.

 

I am allowed up to 10 GB a month internet and £4.50 worth of calls a month

 

You need to be claiming an income related benefit though, mine is ESA

 

Not a bad service/contract, shame BT do not advertise it though