Please help me! Dealer taking advantage

[Jeebus99]

Hi.

It's a very long story but I bought an e60 bmw from a dealer.

 

The dpf light came on.

He took it back to get repaired.

they are taking forever and constantly give me false information as to completion date.

Almost two weeks passed and they're refused to give me a courtesy car.

Then I threatened to take legal action and they suddenly had a courtesy car

 

It was dropped off yesterday by a very rude dealer.

I asked him if the car was safe.

He said yes.

I asked if it had even checked.

He said yes.

 

 

He made me sign a form stating the cars conditions.

And then made me sign that any physical or mechanical damage to the car while in my possession is my liability.

Fair play. I would only have the car two days and I'd be very careful.

 

As I'm driving home. The engine light comes on.

The whole car starts shaking like mad and goes limp.

Few minutes later. It goes away. Then a few mins later. It happens again.

 

Now, this is CLEARLY not my fault and I feel this dealer gave me a knowingly faulty car

so he can get some more money out of me.

 

 

I do motorway miles so imagine if the car went limp on the m25?

Yes I signed the form but a car with the "service!"

 

 

Warning and a sudden engine light and shaking issue surely cannot be my liability.

 

I contacted him and told him what happened and his immediate response was

"I TOLD YOU the car is your responsibility. I TOLD YOU you'll have to pay for repairs.

I TOLD YOU the car was fine before I gave it to you"

 

What can I do?

I'm getting such stress from this rotten dealer.

Not only has he kept my car for two weeks for a dpf issue

he is rude and has now set me up in this trap of a car.

 

 

I know he's going to try and make me pay for the repairs to the courtesy car.

Even though no human can destroy an entire coil pack by driving ten miles.

It was on its way out. And he is not listening to that just trying to make this my fault.

 

As they still have my car I am reluctant to give him a piece of my Mind

because trust me I want to have a massive go.

 

 

But I'm so afraid that they'll Mess up my car even more and then give it back.

Then take no responsibility.

 

I can't reject the car. It's on finance and motonovo have said they won't cancel the agreement.

And I can't go down that road of hassle at such an already stressful time in life

[dx100uk]

when did you buy the car?

 

 

motonovo cannot simply wipe their hands of any issues, its their car ...their problem

 

 

dx

[crow_raven]

the problem is this dealers they know exactly how to persuade people to buy and them they start the bully game so the buyer things has no rights.

best thing its buy second hand cars on well named business preferable with guarantee.

[Conniff]

Sorry, but no matter what your stress is at this time, you must put it aside.

 

The problem with the BMW is not yours, it is the finance companies. You did not buy the car, motonovo did, you do not own the car, motonovo does.

 

You must now write to motonovo and 'demand' that they sort out the problem with 'their' car within 7 days and return it or you will reject it and require a full refund.

 

The regulations say this is not your problem and not up to you to sort out, it is between the finance company and the seller.

 

No 'please' or 'request', tell it how it is without being rude.