There is a response to your open inquiry: Good afternoon, thank you for your message.. . I am sorry for the issues you are experiencing with your bill. I have reopened your complaint and your reference number is. You can view a copy of our complaints handling procedure on our website or, if you prefer, I can send you a copy free of charge. I am aiming to resolve your complaint by but I will let you know if this changes.. . I have raised a dispute with Utility Point to have your opening meter readings corrected to run in line with your usage. The opening readings I have proposed are: . electricity. gas. . A revised bill will be issued once the dispute has been resolved but just to set your expectations, this process can take a few weeks.. . In the meantime, I have placed a hold on the account to prevent any further debt follow up.. . Your tariff was matched to our Standard (Variable) prices when you switched to us. These were our cheapest prices at the time of your switch and remains our cheapest available tariff, though the prices have increased since your switch in line with Ofgem's price cap.. . Please let me know what information you would like through your Data Subject Access Request and I will be happy to submit this for you. Please respond if you would like to continue the conversation.

The administrators of UP specifically say that they cant provide anything if you contact them but I'll give it a go as thats the crux of it potentially.

Thats a shame about the ombudsman being rubbish Yes I was transferred in December from UP. I was with Utility Point for around a year and a half from Summer 2020. I started on a £50 dd which was about twice what my useage was and was told that I had to keep this for 3months. I didnt change it then and had ended up overpaying by about £500 by the time Utility Point transferred to EDF. Stupidly I have no meter readings from my time with Utility Point or EDF until March this year. Having submitted meter readings in March as Martin Money saving expert told us all to take readings EDF said that there was a bill due for £900 or so. They took the £500 I was in credit and now say that I owe them the additional £569 including usage up to now. It sounds like EDF are shafting many. Another example of this is when I checked my tariff in March as everyone was talking about the price rise it appeared that the tariff I was on was higher than the cap already and had been since January. It was supposed to have been on the most competitive. I think that even now I am on higher standing charges than the cap I live in the house only half the time (every other week) as it is where my kids live. I live somewhere else for the other half of the time. I am also very frugal with energy usage, hardly having the heating on and switching off much of the electric or all of the electric when we are not there, There must have been a mistake somewhere along the line I take meter readings regularly now and this proves that my usage is minimal. Ideally I will get away from EDF and go with someone like Utilita who have no standing charge but high KW charge for first KW which will work well if I take readings at the correct time. Thanks for your help Jon

So it will just be a D and shouldnt impact renewing my mortgage etc? No I havent paid them anything else. I have been disputing the amount they are asking for several months and had expected to deal with their resolutions team to sort it out. I am billed monthly I think. Although it seems that they send me an updated bill every time that I update the meter readings. I am not there hardly and I often switch off the gas and electric when Im away also. Having a complaint number from EDF now, as I understand it, if it is not resolved then I can ask for the ombudsman to step in. They have so much of my money that I am actually expecting a refund from them

Here is a screenshot of the email. If I will get a default tomorrow then I will pay the amount they think I owe and chase it for a refund. I thought that due process meant that they have to send everything by letter. They already have £500 or so extra from me that I dont think that I owe because I had overpaid so much from the previous supplier Utility Point that went bust before this that they took. I am billed monthly and havent paid anything since March as they already have more money than I think that I owe them. I will send them an SAR I will update the bigger picture as soon as I can Thanks Jon Default EDF.pdf

Part of a bigger problem that I will potentially ask about later. What I need to know before tomorrow and what my options are hopefully Can EDF issue a default having only informed me by email that this would happen, no post. The deadline is tomorrow. They believe that I owe them an amount that is in dispute. It and has been for months now. I have asked directly several times on their help channels if they are planning to issue a default still tomorrow if the disputed payment is not made and have had no reply. It is officially with their complaints department and I have a complaint no. I was transferred from utility point to EDF in December. In March I updated my meter readings and was hit with a 900 or so bill. This will not be correct because I hardly use any gas or electric at all. I have been in the process of trying to resolve it for months and having been away with the kids for the summer have discovered that when they said that it would be passed to the disputes team there would be no attempt to resolve the issues I raised and instead they have threatened to issue a default, Thanks In advance. Sorry for the quick message I am working today and need to know where I stand before tomorrow . Deadline according to email was 28 days from 8th August. I have a reminder saying that the deadline is 8 days from 28th August. Thanks Jon

Have I returned back to the deferment process if i am not able to get the debt sb and so should be filling the forms etc? I was mostly trying to ignore them.

Hello again. I just received this and need to know if I need to respond. It implies that they are looking to lift the stay if they can. Possibly because I last deferred in 2016 and so the debt will become statute barred this year potentially? Happy to be corrected if I'm wrong. Because I messed up and logged into the mcol claim with the wrong account before my previous defence. I need to do more research to follow it up and check on its status. Any advice greatly appreciated. The letter from Drydens 20220307_091141.pdf

Hi, I had a pretty expensive run in court with my ex over access to my kids. It is pretty much resolved now but I am disputing the costs of the solicitor as they are so high. A quick summary of my issues are that although they detailed that they would carry out cost benefit analysis with me throughout that was not the case. I paid 9k or so up to the month of the court case and then had another 9k bill the next month. I am disputing the second bill. Partly through no cost benefit analysis being carried out. Partly through costing being ambiguous, due to vat/disbursements not being made clear which the legal ombudsman specifically highlights as an issue that solicitors must comply with. Partly through mismanagement of costs in my opinion as they spent time on certain things that were no starters and instructed one barrister who only attended court to say that there wasn't enough time to complete what was required and it was put back. That cost me £1700. The legal ombudsman's guidelines state that the costing must be transparent in all cases and I feel that mine were not. I have passed it to the legal ombudsman's a year ago but they have a large backlog it seems. There is a chance that they won't even want to pursue my case. The solicitors have issued small claims proceedings. They recently offered me 6800 to settle. I was going to offer 2800. I think if I settle then I have to withdraw the legal ombudsman case. Happy to be corrected If I want to see it through I need to know how the costs work if I lose. If I lose I have to pay their legal costs I think. That would be more than I have. Would I be able to set it up under a payment plan? Would I be charged interest for the time it took me to pay. Would I be defaulted? My understanding is that if the ombudsman found in my favour then the solicitors would have to pay back whatever the ombudsman deemed to be fair. I would have to pay what they feel.is owed first to then recover it. Does anyone know of someone who could advise me as to my likelihood of winning the case or how best to proceed? Thanks Jon

Just sent, Thanks for your help

Old ones that I found going through the paperwork.

1.The Claimant claims 4540 for monies due from the defendant 2. This debt was pursuant to a regulated agreement(s) between the Defendant and The Student Loans Company. Each agreement had an individual account number as follows 3. The defendant failed to make payments as per the terms resulting in the agreement(s) being terminated. Notice of such is served by a Default or Termination Notice subject to the terms of the agreement(s). 4.The debt was assigned to the Claimant on 22/11/2013 with a notice provided to the Defendant. A new master reference number gfjsdhgskjdfhskjdfhskj was also applied upon assignment. The Claimant has complied with the Pre Action Protocol for Debt Claims The Defendant contends that the Particulars of Claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 & 2 are noted the Defendant has in the past had financial dealings with the original creditor - The Student Loans Company. I am unable to recall the precise details of the alleged agreement or debt nor do I recognise the agreement numbers the claimant refers to .The Defendant has sought verification from the Claimant by way of a section 77 request which as to this date has failed to comply and remains in default. 2. Paragraph 3 & 4 are denied. I am not aware of any service of a Default Notice pursuant to section 87 of the consumer credit Act 1974 by the claimant nor the original creditor, nor of any legal assignment pursuant to the Law and Property Act 1925 section 136 (1). 3. On receipt of the claim, requests for information pursuant to CPR 31.14 were posted to the Claimant’s address on 3rd July 2019. To date the claimant is in default of my Section 78 request and their solicitors have yet to reply to my CPR request. 4. It is not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement; and b) show how the Defendant’s alleged debt has reached the amount claimed for; and c) show the nature of breach and service of a Default Notice and subsequent Notice of Sums in Arrears in accordance with the Consumer Credit Act 1974; and d) show how the Claimant has the legal right, either under statute or equity to issue a claim. 5. As per Civil Procedure Rule 16.5 (4) it is expected that the Claimant proves the allegation that the money is owed. 6. On the alternative, as the Claimant claims to be an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974. 7. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief

Reading through other similar defences it appears that the holding defence relies on having applied for paperwork and not having received it. I sent my CPR 31.14 yesterday and haven't sent a CCA request as I already sent one a few years ago to Erudio. Is it worth sending another CCA request now to make this defence more congruent or just leave it relient on the CPR 31.14 request?

They appear to have tightened their act up. I have checked the claim form and they state the two individual account numbers from SLC and then group the totals together for the claim form. Anything else I can do?

Anything that I should be doing in the interim?