Excessive Nat West Bank charges. Help!!!!

[Dustyman]

I left the UK permanently in June of this year.

 

 

I used my debit card abroad and inadvertently went overdrawn on my account by £6.52 (including interest).

 

 

I did'nt have an authorized overdraft.

 

 

When I recently logged in to view my account online

I realized that Nat West had added charges nearing £276, since August, because of my 'unauthorized overdraft'.

 

I was shocked. I no longer use the account.

Have not used it since August.

I won't be returning to the Uk.

 

 

Unfortunately I never informed Nat West to close my account when I left the UK.

None of my post was re-directed and consequently I was not aware of the overdraft situation, charges et cetera.

 

 

I wrote to Nat West explaining the situation and offering to pay 20% of the charges.

I transferred the overdrawn amount to the account(£6.52).

 

 

Nat West sent sent me a nasty reply (I gave them my address abroad) stating they will pursue me for the full amount.

Telling me I am in breach of the t & c's.

 

 

They also enclosed info. for me to contact the Ombudsman (I guess they have to do that)

but stated that they 'hoped I would not'.

 

 

Last week I wrote to the branch where I initially opened the account to instruct them to immediately close the account

and informing them I had transferred the original overdrawn amount (£6.52) to the account.

 

Help!

 

 

What can I do now?

Edited December 17, 2014 by Dustyman
Spelling

[dx100uk]

they should be treating you fairly

 

 

try a BCOBS complaint

 

 

click the link

 

 

and read the blue RBS link

 

 

dx

[BankFodder]

I think that you should be complaining about charges on charges which is grossly unfair and has been criticised as such by the OFT in the past as well