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Halifax took too much for first payment


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we bought a new property earlier in the year (Halifax mortgage) and Took a new buy to let mortgage ( Birmingham and midshires) on our original property.

 

The transactions were to complete on the 16th March but thanks to the pace of solicitors work didn't actually complete until the 4th April.

 

The first payment to Halifax was supposed to be £830 as per our offer.

 

 

But when first payment was taken it was actually £990!

 

 

I called Halifax who said it was because I completed some 2 weeks later than expected.

I explained regardless to that fact, I hadn't received any money from them until actual completion

so they have effectively charged interest for a period that I hadn't borrowed the money!

 

 

The guy I spoke agreed and spoke to a manager who disagreed and said a letter would be sent explaining it.

No such letter has been received.

 

 

My mortgage broker says its crap,

my solicitor said its crap and

I think it must be too.

 

 

B & m didn't make any extra charges, the first payment was as expected.

 

Best way forward?

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Write and insist on a full satisfactory explanation - in writing, failing which you will complain to the fOS

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