Tesco Box Insurance. 17 Year Old Brother

[Tink_2010x]

Evening All,*

 

Just wondered if anyone has any comments on an issue were having with my 17 year old brothers car insurance..*

 

was involved in accident Monday after college.

Not sure who is at fault yet but his little Punto is a write off..

 

 

He has a box/tracker on car so wasn't speeding but the other car was.

He rang insurance up Tuesday morning to inform them and he was told he couldn't have a courtesy car as car was a write off - fair enough..

 

 

They went through all his details and he told them he had changed his apprenticeship / job last month..

That was that, car has been taken away today and we are awaiting a call from claims department.*

 

In the meantime customer services have called to say he needs to pay them an £80 fee due to him changing his apprenticeship/job.

 

 

Now bearing in mind he is only 17 and goes to college once a week the rest of the time he is just sweeping up and painting walls due to his age.

The insurers have put him down as a " welder" because he told them he is an apprentice for an engineering company..

 

 

He has been told the occupation is a higher category and he must pay £80.

He has never welded anything in his life!

 

 

At 17 he's not even really allowed on the main floor where they do the welding.

He's paid peanuts as it is and attends college and they are trying to get him to pay this £80 for being a " welder".

 

 

His other apprenticeship was in a warehouse 5 minutes down the road and he had no idea he had to inform his car insurance about the change.

 

He's paid for the car himself and paid £2000 up front for the insurance and I just feel they are being really harsh.

Just wondered if anyone had any helpful comments?

He just wants to pay it to be honest because it's now holding up his claim.

 

Thanks guys,

 

Rachael.*

[BankFodder]

I certainly think that he should be complaining about it – but in order to get the claim en route, probably best to pay the money to get it moving and then start complaining hard afterwards.