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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Debt Management Companies


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I have become employed (albeit in a casual capacity) after a considerably long period of unemployment during which my debts have piled up. I would now like to sort my finances out using a debt management company.

Is there a difference between the companies that charge for this service and the free organisations?

Amongst the free ones, is one better than the other?

Also, is it possible to have debts written off?

 

I am not a citizen of the UK, although I have been normally resident here for almost 10 years. Does this impact upon any potential help I'd receive from the debt management companies?

 

Thank you for your replies!

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Never pay for debt management!

You can do it yourself

 

It may be wise lo list the debts and rough ammount

 

Check your credit file

Don't just pay a fleecing debt collector after reciving a letter they may have no right to the debt

 

Any ppi to reclaim unlawfull fees ect

 

CCA requests may be the first thing to do

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Never pay for debt management!

You can do it yourself

 

It may be wise lo list the debts and rough ammount

 

Check your credit file

Don't just pay a fleecing debt collector after reciving a letter they may have no right to the debt

 

Any ppi to reclaim unlawfull fees ect

 

CCA requests may be the first thing to do

 

Thank you for your reply.

 

Whats a CCA request?

 

 

Just to clarify: When a debt is given to another company, does this mean they have no right to the debt? Most of my debts are not with the original creditors at present. Some have even changed hands more than twice!

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As a first step, I am going to write to all my (known) creditors asking for 28 days while I contact a debt management company and arrange a budget and a management plan.

Is this okay or should I get a credit report first?

 

Thanks again!

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As a first step, I am going to write to all my (known) creditors asking for 28 days while I contact a debt management company and arrange a budget and a management plan.

Is this okay or should I get a credit report first?

 

Thanks again!

 

Hi

 

Free independent established Citizens Advice online Self Administering Debt Management Plan Resource that might help

 

https://nedcab.cabmoney.org.uk/dmp.asp

 

Example DMP as per above

 

https://nedcab.cabmoney.org.uk/dmptour.asp

 

Citizens Advice General DMP link includes info on free providers etc

 

https://nedcab.cabmoney.org.uk/remedy_4.asp

 

Just going on what you have put you should be OK as far as the help question is concerned

 

Might be best however visiting your local CAB (if you have one) they should be able to advise on all issues and potential options

 

http://www.citizensadvice.org.uk/index/getadvice.htm

 

There are other free debt advice agencies - National Debtline for example

 

https://www.nationaldebtline.org/EW/Pages/default.aspx

 

Further info on here may also help

 

Best Wishes

 

W

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You really need to check your credit file first

Noodle is free

 

CCA request is a copy of the credit agreement for loans credit card ect without that they can do little

Just because they write to you does not mean that you have to pay it they may have no right to it

 

A fee paying debt management company will happily put you in further debt to increase their profit

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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