Welcome Finance PPI

[matty2303]

hi ,

 

i recently sent a ppi complaint to welcome , their response was this ,

 

I regret to inform you that my decision is to reject your complaint as it was outside the relevant time limits ,

 

then goes on to explain that the event took place before 27 feb 2003

and they are not required to investigate the complaint ,

and that the insurance is the responsibility of the insurer not the broker.

 

Is this the end of this one or can i proceed in some other way?

 

Many thanks

[dx100uk]

did you use the FOS CQ and send a spreadsheet

 

and was this the FSCS that replied or welcome themselves?

[matty2303]

Yes used the questionaire , didnt use a spreadsheet as i dont have figures , the response was direct from welcome

[dx100uk]

get an sar off to welcome before you statements hit the shredder

[dx100uk]

if you look in the PPI section

 

there are many welcome PPI claims

 

from their dates you should be able to ID the broker & underwriter

 

prob Norwich union or Aviva I think.

 

dx

[Baz1994]

hi ,

 

i recently sent a ppi complaint to welcome , their response was this ,

 

I regret to inform you that my decision is to reject your complaint as it was outside the relevant time limits ,

 

then goes on to explain that the event took place before 27 feb 2003

and they are not required to investigate the complaint ,

and that the insurance is the responsibility of the insurer not the broker.

 

Is this the end of this one or can i proceed in some other way?

 

Many thanks

 

Hi matty,

 

Was the loan sold by a broker or direct from Welcome ?

[matty2303]

Hi matty,

 

Was the loan sold by a broker or direct from Welcome ?

 

Direct from welcome at the time if signing for the loan

[Baz1994]

Direct from welcome at the time if signing for the loan

 

ok so you may need to contact Underwriters with complaint but in the meantime submit SAR.

 

g/l