Halifax credit card problem

[Merker]

I only know certain details (will add more as I know) but thats so much to all who give advice. Truly appreciate it.

 

Lets say it's like this for now (Don't punish me, i'm just the messenger):

 

My girlfriend got a CC out with Halifax. For whatever reason she had problems repaying it.

 

From what I heard her Monthly charges got out of hand and became more than what she can afford to pay back per month. She asked for an interest freeze and a repayment plan to be set in place.... They said nope.

 

She has been trying to repay bits and pieces when she can (Literally on a shoestring budget for repaying).

 

A while later she applied for a halifax loan.... Nope... as we could expect.

 

 

Now what?

 

Surely the bank should or would enter a repayment agreement? Having the whole sum with the current interest when they know she is having financial problems is better than refusing to freeze it, her entering bankruptcy and the bank losing out of around £1000 that is owed?

[fkofilee]

Halifax are very difficult to deal with... Think about it like this, today i sent a LBA to Lloyds,... Thatll give you some idea.

SAR Lloyds, see what they come back with... (I say SAR lloyds because they are the central data holders for Halifax)

 

Then go for a reclaim of the charges they have put on there... Should extinguish most of the debt. Get them to listen.

[dx100uk]

can we have the debt history

 

and is this on her credit file

 

dx

[Merker]

I have asked her now a few times for the full history over the last 2 weeks since starting the thread. She said she would find all of that out but still hasn't.

 

I will remind her to look again, if not she will just have to sort it by herself.

 

Thanks again and I will update the thread if I get told that info