HELP - Claiming PPI on Catalogue

[catalogueppi]

Hi

 

Really need some help on claiming the PPI back from Shop Direct on 3 different accounts along with charges. Went through few links available here but not very clear on what exactly to do. Can someone guide me through the steps in going ahead with the claim pls?

 

Many thanks in advance

[ims21]

Hi

 

Have you got all of the statements of account?

[catalogueppi]

I have access to only last 12 months accounts online.

[ims21]

Ok so you should get a Subject Access Request (SAR) off to Shop Direct.

 

There is a template in the CAG library, the link to which is at the top of every CAG page in green.

 

There is a statutory fee of £10 for this and they will have 40 days to comply.

 

If all of your accounts are with Shop Direct then you only need one SAR.

 

You will then be able to work out broadly the amount which should come back to you if your claim is successful.

 

Grab a copy of the fos consumer questionnaire from here and complete one for each account.

 

http://www.financial-ombudsman.org.uk/PUBLICATIONS/technical_notes/ppi.html

 

Although you can submit the complaint for mis-selling before you have your data, some people like to know what they are due back before they submit the mis-selling claim.

 

Once submitted, they will have 8 weeks to investigate and give you a decision.

[catalogueppi]

thanks a lot, will send it across and update the link accordingly !!