Benefit Integrity Centre

[suitedandbooted]

I was on JSA and

 

received a call from the DWP last month wanting to do some sort of questionnaire

- I didn't get the gist of it as I was running out the door at the time of the phone call and

asked her to call me back.

 

She called back when I was out to say she would be sending me a letter.

 

I signed on as normal a couple of days later and everything was fine.

 

A week after that I signed off to start my own business.

 

I have now received a letter from DWP Benefit Integrity Centre

saying that they have stopped my benefit as I did not respond to the letter

- I did not receive a letter !

 

 

I am due 2 week JSA payment as JSA is paid in arrears

- so I take it I can kiss goodbye to that

- it also states that that all benefit will be stopped because I did not reply to said letter

- surely they cannot stop my tax credits/child benefit/HB because of this?

 

What is in the letter?

 

I states that I cannot appeal - so what am I to do now?

[jabba jones]

The BIC teams do benefit reviews. They have joined up with the Fraud & Compliance sections as part of the recently formed Fraud & Error Service (FES)

 

You need to phone them & see if your benefit claim has been closed or suspended. (I presume the latter).

 

If that is the case, you need to request the missing form/letter be sent to you again as the suspension normally wouldn't be lifted until they receive it back.