Another Usenext Demand

[smokeypanther]

Sorry to worry you fellas and girls I know you have been swamped with complaints about this company

but I have the same debt collection letter from them.

 

I was a user of their service and found due to economic circumstances couldn't afford the cost.

 

I cancelled my membership within the allotted time frame and received a letter back confirming this.

I thought that would be the end of it but

 

just recently received a demand for payment for their service.

 

Somehow I had two memberships? and I had only cancelled one.

 

I was hacked last year and the chap from France played merry hell with my pc

and used my accounts at various sites and forums I belonged to as well as my e-mail.

 

My question is why would an identical surname address etc

not be flagged by them as being a duplicate? and at least ask me if I was the owner.?

 

I can't afford this cost as we are elderly and I am saving up to buy my wife a much needed hearing aid.

 

I believe I acted in good faith by cancelling in required timeframe.

 

I sent a letter to Usenext by e-mail explaining I had been hacked but to date no response.

 

Any help or advice would be much appreciated.

 

smokeypanther

[dx100uk]

if they persist report the fraud to actionfraud

 

and get a ref number to send them

 

clearly stating you have no intention of paying

for a 2nd fraudulent' account.

 

is this on your credit file?

 

dx

[smokeypanther]

nothing noted so far this end. willknow more when they reply with anotherletter of demand i guess.

 

thanks for replying.

 

SP

[smokeypanther]

has been 14 days since i replied have had no answer. will be angry if i get just another letter of demand instead of trying to work out solution.

from reading the forum i see there was (is) a rep for this company on the forum would be grateful for their comment and or advice.

 

thankyou

 

SP

[dx100uk]

the rep has not been here since nov 2012 according to our records.