SIL LLOyds Loans PPI reclaim ** SUCCESS ***

[intend]

Sorting out son-in-laws finances, started looking now at this bunch - has had 3 loans with them since 2002. firs two paid off with little issue but no paperwork, last loan defaulted and recently sold on - this definitely had PPI on it, and have worked out % of repayments going to PPI

 

Have received two letter from their PPI team, including their own very long PPI questionnaire, so they can review the sale. Have ignored so far. does quote a policy number starting with PLE but have no paperwork

 

Assuming a SAR is the best way forward to get details of first two loans so see if these had PPI on and take it from there.

[hillards]

If you want to see for yourself what the original agreement said, and go through the statements to calculate the repayments of PPI etc., then you either need all the originals or do a SAR.

 

I can see that these companies would prefer to use their own paperwork, it may well contain some well-versed terms that deny you part of a refund - worth looking. ;-)

 

I've one to do like this on the Halifax, they sent me a letter and questionnaire.

[dx100uk]

use the fos customer questionnaire

 

dx

[intend]

Thanks - been out to buy a postal order for the SAR - will gather as much info on the PPI as possible then use the excellent spreadsheets to calcluate and submit FOS version.

 

Good luck with your claim H.

[intend]

SAR sent today - strange noticed one CRA did not report on the first loan from 2002 to 2007 - had reports from both Ep and EQ. Hopefully SAR will provide details.

[intend]

No sar info yet but have rec'd all three statements of account - shows PPI on 2 of the three - got all info needed to input into the spreadsheet. Will put in two separate claims - first for loan repaid in full and see how they respond , then will but in a claim for the disputed loan which they sold on last year - will be interesting to see how they handle them.

 

FOS questionnaire will be used not Lloyds own. Hopefully will post off early next week

[dx100uk]

yep sure as long as they weren't a refinance ofcourse...

 

dx

[NGEddie]

No sar info yet but have rec'd all three statements of account - shows PPI on 2 of the three - got all info needed to input into the spreadsheet. Will put in two separate claims - first for loan repaid in full and see how they respond , then will but in a claim for the disputed loan which they sold on last year - will be interesting to see how they handle them.

 

FOS questionnaire will be used not Lloyds own. Hopefully will post off early next week

 

 

Out of interest, did you repay it in full or use the PPi for that one?

[intend]

DX - no refinancing on loans

 

Eddie - repaid in full first and second loans - the third loan with ppi is the one in dispute.

[intend]

Best laid plans!!

 

- Just got the SAR enough to fill a truck.

 

Have already put into 2 separate spreadsheets

- one for the loan paid off in full and

one for the loan in dispute and sold by Llyods.

 

Will take my time to assimilate the information

- he had lots of charges as a result of offsettting and returned internal DDs

- might try a reclaim under BCOBS if I have the energy.

 

Will box clever and send in claim for first loan

- son-in-law still got an o/s CC debt of just less than £2k we are paying off at £10 a month

so would expect them to offset the payments against this

 

but am I correct in thinking the interest should be paid and not used to offset??

 

Will also state that thet should not assume he would not have purhased PPI elsewhere

and therefore should not reduce the level of the claim.

 

Think this is just another [problem].

[hillards]

I have a feeling they will try and take the interest as well as the reclaimed PPI if there is an outstanding amount. I'm not 100% what the legal position is though as it is repayment of interest you had previously paid - if that makes sense ?

[dx100uk]

they cant off set the 8% - unless its a credit card PPI reclaim - then they can

but only off the card debt itself.

 

we have know Lloyds to not off set at all BTW

I've seen it twice now

 

dx

[intend]

Eventually got the energy to proceed with the claim - FOS Consumer Questionnaire completed and letter sent to Lloyds PPI team for his first loan - claim about 3K

 

Now for the hard ones - Funding Corporation and Welcome/broker/underwriter all of whom denying liability. Still debts now under control.

 

Intend

[intend]

Acknowledgement received - 8 weeks and counting- hopefully some of new PPI provision will be winging its way to me!!

[intend]

Phone call from daughter - complaint upheld!!!

 

Not sure of details but refund in the right ball park and nothing being off-set.

 

Will post more details when I know - cheque due 28 days

 

Intend

[intend]

Cheque banked - daughter over the moon - made her families Xmas.

 

Now on to the rest of the reclaims for them

 

Couls a member of the site team change he title of the thread to Success please?

 

Intend

[ims21]

Well done...nice one just before Christmas.

 

Have changed your thread title and added you to the PPI success thread too.

[intend]

Cheers - hope it spurs others into action

[citizenB]

Excellent news, intend