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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Primary school gone wrong


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My 8 year old son, was looked into for ADHD ad ADD, but was discharged on both and sent for speech help, and has hyper mobile in hands,

 

He gets one to one help with work, as his organising skills are not best and the work is hard for him, he is behind on all levels. I had a meeting with head teacher over his work as there were days he didn't bring in his book bag, so days homework were not due in, but now told to bring in all time so does.

 

The last day of term in february, he was off sick due to a voimting bug going around, so was not able to bring home book bag. when he returned after half term, he mentioned to his teacher that his book bag was in school and that he needed it.

 

On the wednesday i got a call to go in and speak to the head, who told me he had to tell my son off and give him dentention over the book bag, i thought it was my younger son and explained he left his in car and i bought it in later that afternoon, but was then told oh no it my eldest lad, so i explained to him it was in school and that no teacher had handed it to him and to apologise to my son.

 

end of day son comes out crying in floods screaming, i ran to him in fear, and was told that the head and another teacher had screamed at him calling in a liar, and then said to him oh you have a younger brother don't you, when he responded yes and gave his name and year over, they said well we going to look at your little brother as well as we think your mum is lazy! while gritting my teeth and cuddling my very emotional child back to the car, i returned to the school and had a word with the head who told me it was all my sons fault.

 

My children were late in for 1s time in a long time, due to my 4 year old have global development delay and physical disability with all over hyper mobile, we did a ride a bike to school thing and trying to get my 4 year old there was not easy, i explained to the head what had happened and why, he was ok with this as we have CAF meeting over my 4 year old at the school for when he starts.

 

Today my son came and said mum, what do i tell the teacher when they ask how my home life is? i asked what does he mean, and he said well they always ask me whats going on at home, he tells them nothing and that everything ok, but was then asked why we don't go out on weekends, he told them daddy works weekends and has the car, and we have not way of getting his 4 year old brother out without the car, as he can not walk a distance, they didn't believe him and again made him cry.

 

 

when my son started he was ok then in year 3 he started chewing his sleeves, and i was informed then he had one to one with this teacher, then the teacher went on maternity and he didn't chew, now she back and teaching him again he chewing. im at a loss what to do, I'm viewing other schools to get them out, as he constantly being told off for not meeting there targets for the government needs on sats etc. He is always in tears of he can't finish his homework so I've resorted to doing it for him, so he writes it and i tell him the answers he can't get them.

 

Ive spoke to my other childs teacher who explained my son above average and that there is no need to worry, I'm also concerned over my 4 year stating if he like this with my 8 year old i worry about my youngest he can't handle being shouted at, as it will make him hide in a shell and won't come round unless I'm there and can't go toilet and I've already been informed that a big no! I'm moving them but would still like them to be invistaged over this but how

 

 

so sorry for all the spelling mistakes I'm typing angry and i shouldn't

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