Fredrickson international letter & for vodafone 'debt' - help!

[Earlthecat]

First time poster..

 

I recieved a letter from fredrickson international limited

 

informing me that they would like confirmation of my new address

and asking me to contact them?

 

It doesn't tell what the debt is and who it is with.

 

But I'm sure it's an vodafone unpaid bill.

 

I left my job to care for my ill partner and my little one and was up to date with my payments,

but then monies became tight.

 

I asked to downgrade several time which they refused,

then I asked to cancel my bill and start making small payments.

 

again vodafone refused saying that I could only cancel if I paid the full amount which I was unable to do so.

 

At the moment I'm being helped by step change, due to debts with me and my partners banks,

 

I have never owe monies before and never missed a payment and was 100% truthful about the job

and my partners illness.

 

as soon as I told all parties, they all seems to get nasty . No loyalty it seems.

 

Sorry to go on.

 

In a nutshell I'm at a lost what to do.

 

All the spare monies I have goes to my other debts goes to my step change account.

 

So what do I say to fredrickson international ??

[maroondevo52]

Hello and Welcome, Earlthecat.

 

I have moved this thread to our Debt Collectors Forum, you should get some help shortly.

 

Regards,

 

Scott.

[Hardupnotfedup]

They write to you at your address asking for your address, they are phishing just ignore it until you get something with some detail on it.

Do not speak to them on the phone under any circumstance.

[dx100uk]

might be an idea to get your credit file [see below]

 

that could wel point your to the correct 'debt' they are chasing.

 

if it is voda i'm sure LEE can help you out.

 

dx

[Earlthecat]

Thank you DX for the link, as I guessed I do think it's vodafone.

 

I tried everything with vodafone their customer service is shocking and very rude when it comes to payment. I do understand that I owe the money and at no point did I ever say that I will not make payment. All I asked for was time to pay and cancel the phone but still pay for the whole out standing contact.

[dx100uk]

We here at CAg have a very successful VodaFone Rep operating here

.

We advise you to follow this method to alert them to your thread:

.

To get this looked into further could we please you ask you to email

.

https://help.vodafone.co.uk/system/selfservice.controller?CMD=ESCALATION_REQUEST&PARTITION_ID=1&CONFIGURATION=1000&COUNTRY=us&LANGUAGE=en

.

with the details quoting the code WRT135 - CAG Forum in the subject line

.

Once sent you'll receive an automated reply with a reference number.

.

To ensure that it reaches Lee could you update the thread with this

and He'll get back to them as soon as he can?

.

CAG.

[Earlthecat]

Re: WRT135 - CAG Forum vodafone ref [#5754698]

 

Also thank you again for your help

[silverfox1961]

Hi,

I would assume that Freds are collecting on behalf of Vodafone (that is usually what happens) As they haven't told you what this is about yet, ignore them till they do. When they write something confirming this is a VF debt, the letter may ay 'client' within it. This would confirm they are acting for VF and as such you can totally ignore them as they would have NO power-nothing-nada.

[Jam_Buttie]

Ignore these goons. But keep the letter incase you ever run out of toilet paper.

 

Never phone these goons up. If they phone you - laugh at them

[Lee Vodafone Company Rep]

Hi Earlthecat,

 

Thanks for making me aware of this and for following the advice posted by dx.

 

I've received your email and will get back to you as soon as I can.

 

Kind regards,

 

Lee

 

Web Relations

 

Vodafone UK