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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Old bank statemnts


Dooly
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Hello and welcome to CAG.

 

That's a big ask 27 years on, isn't it? Did you speak to the bank?

 

Do you have any legal paperwork from when you bought it? Or there's a chance that the lawyer who dealt with it might have something.

 

I don't know what information the Land Registry would hold.

 

Please tell us more about your story and we can decide which is the best forum to advise you.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hi,

I have tried contacting the lawyer but the practice have no records going back to that time. The Land Registry shows the property in my mothers name. I also tried contacting the Woolwich but they can not help. I purchased the property in 1987 from cashed in investments and I need to find proof that I paid for it.

Thanks

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Hi Dooly,

 

Were you expecting the ppty to be showing as owned by you on the Land Registry.

 

You say above you purchased the ppty FOR your parents in 1987 which is perhaps why it shows as registered to YM.

 

Was it purchased outright, ie with no mortgage.

 

If the ppty is registered in YM's name, it will be treated as owned by her, regardless of who bought it. The only exception would be if a legal deed was drawn up at the time and registered with Land Registry to show your interest in ownership. Perhaps a Declaration of Trust would have been appropriate.

 

Have your parents now passed on, and the ppty is being dealt with as an asset of the deceased, as opposed to yours ?

 

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Can you get proof that you cashed in the investments?

 

HB

 

I have tried contacting the original investment company's, but they no longer hold any record of that far back. My solicitor, at the time arranged the cashing in of the policy's and I paid in the check into my Woolwich account and then paid for the property. The firm of solicitors are no longer practicing, I did get the Legal Ombudsman to check old files from my old solicitors, but they couldn't find my old records either.

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