Credit Expert Insurance Reclaim? **WON £150 Compensation**

[silverfox1961]

Looking on their website, it states that of the £14.99 monthly fee, £6.40 of that is for insurance? This may have changed since you joined however if they offered you a package without the insurance then it should be £8.59?

 

When you signed up, did the agreement state that the insurance was included and did you have the option of not taking it.

 

You would need the sign up details to see what was what I think.

[silverfox1961]

I can heartily agree with Mr Bankfodder.

 

I looked as far as I could and while there was a side box regarding the insurance and advice to check whether your own policy covered the ID theft etc. but I found nothing about an opt in/out.

 

As this (to me also) looks like mis-sold insurance, reclaim it but I would go as far as claiming statutory interest as well (Currently 8%) Nice interest on your money

[silverfox1961]

Can I say well done for not accepting based on the confidentiality agreement. Companies like this option as it sweeps the issue under the carpet. Thankfully. now the media have become involved, Experian cannot do a thing about it.

 

I think Arc legal will see their profits fall as more people see this for what it is.

[silverfox1961]

Well done for seeing this through. This insidious little practice needs pulling up.

 

Hopefully Experian will have changed their application forms now to reflect their poor practice.