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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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scottish power Warrant of entry


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Tomorrow Scottish Power will be visiting to install a pre payment meter. i have just found out about this from my flat mate as he hasnt been paying bill! the warrant has been accepted. he now owes £1411. Is there anything i can do e.g setup a payment plan or is this too late?

 

If it is too late, what actually happens tomorrow? i will be in, will they activate meter straight away? will the cut gas but not electricity?

 

any scottish power representatives that can help me out?

 

if i could pay it all off i would, unfortunately i could only afford £75 a week (weekly pay)

 

thanks in advance

Steve.

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If pre payment meter is fitted you will have gas/electric but the outstanding debt is placed on meter so everytime you top up some money goes towards the debt and the rest is left for consumption.

Pers i think its too late to set up a payment plan.

Hopefully others will post with better advise,

The only thing i can say about prepayment meters and debt it doesnt take long to clear it as long as u top it up.

Also they give a small amount of credit until your prepayment card turns up so no u wont be left without gas/electric.

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Thanks for the reply. i dont actually mind a prepayment meter! it may benefit myself and my flatmate. tbh im still confident my bills have been too high(another story). As long as they dont cut off gas thats the main thing. we would freeze to death and xmas dinner would have to be cancelled. Thanks

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Thanks for the reply. i dont actually mind a prepayment meter! it may benefit myself and my flatmate. tbh im still confident my bills have been too high(another story). As long as they dont cut off gas thats the main thing. we would freeze to death and xmas dinner would have to be cancelled. Thanks

just edited my post they wont leave u without gas/electric you get some credit given on meter until new pre payment card arrives

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